Senior CareScorecard

Nursing home · Carrollton, MO

Carroll House

307 Grand, Carrollton, MO 64633 · 63 certified beds · for profit ownership · part of James & Judy Lincoln

Medicare & MedicaidFined $84,890 in 3 yearsMedicare abuse icon
Medicare overall rating2 / 5Below averageChillicothe area 2.0 · Missouri 2.51 · U.S. 2.99
2/5Health inspections Below average
2/5Staffing Below average
3/5Quality measures Average
–Short-stay (rehab) quality Not rated
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jul 14, 2025, when they cited 3 problems, 2 of them from complaint investigations. The most common area was freedom from abuse, neglect, and exploitation (2 citations). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Jul 14, 2025) it had 3 citations, compared with an average of 10.1 for Chillicothe-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 2.44 hours per resident per day here, 29% less than the Missouri average (3.43) and 37% less than the U.S. average (3.86). Registered nurses account for 0.19 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 45% over the past year, 11 points lower than Missouri (56%) and 1 points lower than the U.S. (46%).

How Carroll House compares

This home's latest CMS figures next to the averages for Chillicothe-area homes (20), Missouri (487) and the U.S. (14,680).

This homeChillicothe areaMissouriU.S.
Total nurse hours per resident per day2.443.283.433.86
Registered nurse hours per resident per day0.190.430.460.68
Weekend nurse hours per resident per day2.222.883.013.42
Nursing staff turnover (past year)45%56%56%46%
Registered nurse turnover (past year)—47%48%43%
Citations at the most recent standard inspection310.111.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jul 14, 20253standard + complaint · 1 harm-level citation
May 30, 202411standard + complaint
Dec 26, 20231complaint
Oct 28, 202211standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 26 of 26 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jul 14, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
J immediate jeopardyDeficient, Provider has date of correction
Jul 14, 2025Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction
Jul 14, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
FDeficient, Provider has date of correction
May 30, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
May 30, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident rights
DDeficient, Provider has date of correction
May 30, 2024Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and physician services
EDeficient, Provider has date of correction
May 30, 2024Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
May 30, 2024Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration
EDeficient, Provider has date of correction
May 30, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and physician services
DDeficient, Provider has date of correction
May 30, 2024Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident assessment and care planning
EDeficient, Provider has date of correction
May 30, 2024Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident rights
EDeficient, Provider has date of correction
May 30, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
EDeficient, Provider has date of correction
May 30, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
May 30, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights · complaint
EDeficient, Provider has date of correction
Dec 26, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Oct 28, 2022Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Oct 28, 2022Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and dietary
EDeficient, Provider has date of correction
Oct 28, 2022Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and physician services
EDeficient, Provider has date of correction
Oct 28, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Oct 28, 2022Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
EDeficient, Provider has date of correction
Oct 28, 2022Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident rights
EDeficient, Provider has date of correction
Oct 28, 2022Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
EDeficient, Provider has date of correction
Oct 28, 2022Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
EDeficient, Provider has date of correction
Oct 28, 2022Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
EDeficient, Provider has date of correction
Oct 28, 2022Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident rights
EDeficient, Provider has date of correction
Oct 28, 2022Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
DDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Jul 14, 2025Fine$84,890

Location

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Questions about Carroll House

Answers computed from CMS data for this facility.

What is Carroll House's Medicare rating?

Medicare rates Carroll House 2 out of 5 stars overall (below average). The average for Chillicothe-area nursing homes is 2.0, for Missouri 2.51 and for the U.S. 2.99.

How did Carroll House do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jul 14, 2025, when they cited 3 problems, 2 of them from complaint investigations. The most common area was freedom from abuse, neglect, and exploitation (2 citations). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Jul 14, 2025) it had 3 citations, compared with an average of 10.1 for Chillicothe-area homes, 11.4 in Missouri and 9.2 nationally.

Has Carroll House been fined?

Yes. CMS reports 1 fine totaling $84,890 in the past three years.

Does Carroll House accept Medicaid?

Carroll House is certified for both Medicare and Medicaid. Call (660) 542-1599 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.