Senior CareScorecard

Nursing home · Hamilton, MO

Hill Crest Manor

801 South Colby, Hamilton, MO 64644 · 90 certified beds · for profit ownership · part of Circle B Enterprises

Medicare & Medicaid
Medicare overall rating1 / 5Much below averageChillicothe area 2.0 · Missouri 2.51 · U.S. 2.99
3/5Health inspections Average
1/5Staffing Much below average
1/5Quality measures Much below average
–Short-stay (rehab) quality Not rated
1/5Long-stay quality Much below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on May 7, 2026, when they cited 7 problems. The most common area was resident assessment and care planning (2 citations). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 7 are marked corrected in the CMS data. At its most recent standard inspection (May 7, 2026) it had 7 citations, compared with an average of 10.1 for Chillicothe-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.01 hours per resident per day here, 12% less than the Missouri average (3.43) and 22% less than the U.S. average (3.86). Registered nurses account for 0.25 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 54% over the past year, 2 points lower than Missouri (56%) and 8 points higher than the U.S. (46%).

How Hill Crest Manor compares

This home's latest CMS figures next to the averages for Chillicothe-area homes (20), Missouri (487) and the U.S. (14,680).

This homeChillicothe areaMissouriU.S.
Total nurse hours per resident per day3.013.283.433.86
Registered nurse hours per resident per day0.250.430.460.68
Weekend nurse hours per resident per day2.772.883.013.42
Nursing staff turnover (past year)54%56%56%46%
Registered nurse turnover (past year)60%47%48%43%
Citations at the most recent standard inspection710.111.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

May 7, 20267standard
Jun 27, 20251complaint
Jan 29, 202518standard + complaint
Oct 29, 20241complaint
May 23, 20241complaint
Apr 12, 20241complaint
Sep 13, 202318standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 47 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
May 7, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
May 7, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
EDeficient, Provider has date of correction
May 7, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
EDeficient, Provider has date of correction
May 7, 2026Post nurse staffing information every day.
Nursing and physician services
EDeficient, Provider has date of correction
May 7, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
EDeficient, Provider has date of correction
May 7, 2026Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and dietary
DDeficient, Provider has date of correction
May 7, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jun 27, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DPast Non-Compliance
Jan 29, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jan 29, 2025Assist a resident in gaining access to vision and hearing services.
Quality of life and care
DDeficient, Provider has date of correction
Jan 29, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
Jan 29, 2025Keep all essential equipment working safely.
Environmental
EDeficient, Provider has date of correction
Jan 29, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
EDeficient, Provider has date of correction
Jan 29, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Jan 29, 2025Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services
EDeficient, Provider has date of correction
Jan 29, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Jan 29, 2025Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 29, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
Jan 29, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident rights
EDeficient, Provider has date of correction
Jan 29, 2025Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident rights
EDeficient, Provider has date of correction
Jan 29, 2025The resident has the right to receive notices in a format and a language he or she understands.
Resident rights
EDeficient, Provider has date of correction
Jan 29, 2025Give residents a notice of rights, rules, services and charges.
Resident rights
EDeficient, Provider has date of correction
Jan 29, 2025Assure the security of all personal funds of residents deposited with the facility.
Resident rights
EDeficient, Provider has date of correction
Jan 29, 2025Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident rights
EDeficient, Provider has date of correction
Jan 29, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident rights
EDeficient, Provider has date of correction
Jan 29, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
EDeficient, Provider has date of correction
Oct 29, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
EDeficient, Provider has date of correction
May 23, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Apr 12, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
BDeficient, Provider has date of correction
Sep 13, 2023Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of life and care
DDeficient, Provider has date of correction
Sep 13, 2023Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services
DDeficient, Provider has date of correction
Sep 13, 2023Provide activities to meet all resident's needs.
Quality of life and care
DDeficient, Provider has date of correction
Sep 13, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Sep 13, 2023Put firmly secured handrails on each side of hallways.
Environmental
EDeficient, Provider has date of correction
Sep 13, 2023Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration
EDeficient, Provider has date of correction
Sep 13, 2023Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and dietary
EDeficient, Provider has date of correction
Sep 13, 2023Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and dietary
EDeficient, Provider has date of correction
Sep 13, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident assessment and care planning
FDeficient, Provider has date of correction
Sep 13, 2023Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of life and care
EDeficient, Provider has date of correction
Sep 13, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
EDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Hill Crest Manor

Answers computed from CMS data for this facility.

What is Hill Crest Manor's Medicare rating?

Medicare rates Hill Crest Manor 1 out of 5 stars overall (much below average). The average for Chillicothe-area nursing homes is 2.0, for Missouri 2.51 and for the U.S. 2.99.

How did Hill Crest Manor do on its last inspection?

Inspectors' most recent visit in the CMS data was on May 7, 2026, when they cited 7 problems. The most common area was resident assessment and care planning (2 citations). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 7 are marked corrected in the CMS data. At its most recent standard inspection (May 7, 2026) it had 7 citations, compared with an average of 10.1 for Chillicothe-area homes, 11.4 in Missouri and 9.2 nationally.

Has Hill Crest Manor been fined?

CMS reports no federal fines for this facility in the past three years.

Does Hill Crest Manor accept Medicaid?

Hill Crest Manor is certified for both Medicare and Medicaid. Call (816) 583-2119 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.