Senior CareScorecard

Nursing home · Portageville, MO

Portageville Health Care Center

290 West State Hwy 162, Portageville, MO 63873 · 60 certified beds · for profit ownership · part of Reliant Care Management

Medicare & MedicaidFined $240,603 in 3 years
Medicare overall rating3 / 5AverageDexter area 3.7 · Missouri 2.51 · U.S. 2.99
4/5Health inspections Above average
1/5Staffing Much below average
3/5Quality measures Average
1/5Short-stay (rehab) quality Much below average
4/5Long-stay quality Above average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on May 1, 2025, when they cited 9 problems. The most common area was resident assessment and care planning (2 citations). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 9 are marked corrected in the CMS data. At its most recent standard inspection (May 1, 2025) it had 9 citations, compared with an average of 5.0 for Dexter-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff turnover was 62% over the past year, 5 points higher than Missouri (56%) and 16 points higher than the U.S. (46%).

How Portageville Health Care Center compares

This home's latest CMS figures next to the averages for Dexter-area homes (15), Missouri (487) and the U.S. (14,680).

This homeDexter areaMissouriU.S.
Total nurse hours per resident per day—3.513.433.86
Registered nurse hours per resident per day—0.460.460.68
Weekend nurse hours per resident per day—3.073.013.42
Nursing staff turnover (past year)62%51%56%46%
Registered nurse turnover (past year)—41%48%43%
Citations at the most recent standard inspection95.011.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

May 1, 20259standard
Jun 5, 20247standard + complaint
Jan 12, 20239standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 25 of 25 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
May 1, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident rights
EDeficient, Provider has date of correction
May 1, 2025Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
May 1, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
May 1, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
May 1, 2025Provide care or services that was trauma informed and/or culturally competent.
Quality of life and care
DDeficient, Provider has date of correction
May 1, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy service
DDeficient, Provider has date of correction
May 1, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy service
DDeficient, Provider has date of correction
May 1, 2025Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
May 1, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
DDeficient, Provider has date of correction
Jun 5, 2024Provide and implement an infection prevention and control program.
Infection control · complaint
DDeficient, Provider has date of correction
Jun 5, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy service
DDeficient, Provider has date of correction
Jun 5, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Jun 5, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jun 5, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident assessment and care planning
DDeficient, Provider has date of correction
Jun 5, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Jun 5, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights · complaint
EDeficient, Provider has date of correction
Jan 12, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Jan 12, 2023Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
Jan 12, 2023Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Jan 12, 2023Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 12, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 12, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 12, 2023Plan the resident's discharge to meet the resident's goals and needs.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 12, 2023Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 12, 2023Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Jun 5, 2024Fine$240,603
Jun 5, 2024Payment Denial33 days

Location

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Questions about Portageville Health Care Center

Answers computed from CMS data for this facility.

What is Portageville Health Care Center's Medicare rating?

Medicare rates Portageville Health Care Center 3 out of 5 stars overall (average). The average for Dexter-area nursing homes is 3.7, for Missouri 2.51 and for the U.S. 2.99.

How did Portageville Health Care Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on May 1, 2025, when they cited 9 problems. The most common area was resident assessment and care planning (2 citations). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 9 are marked corrected in the CMS data. At its most recent standard inspection (May 1, 2025) it had 9 citations, compared with an average of 5.0 for Dexter-area homes, 11.4 in Missouri and 9.2 nationally.

Has Portageville Health Care Center been fined?

Yes. CMS reports 1 fine totaling $240,603 in the past three years.

Does Portageville Health Care Center accept Medicaid?

Portageville Health Care Center is certified for both Medicare and Medicaid. Call (573) 379-2017 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.