Senior CareScorecard

Nursing home · Troy, MO

Troy Manor

200 Thompson Drive, Troy, MO 63379 · 130 certified beds · for profit ownership · part of James & Judy Lincoln

Medicare & MedicaidFined $104,685 in 3 years
Medicare overall rating2 / 5Below averageFulton area 2.2 · Missouri 2.51 · U.S. 2.99
2/5Health inspections Below average
2/5Staffing Below average
3/5Quality measures Average
–Short-stay (rehab) quality Not rated
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jun 4, 2026, when they cited 10 problems. The most common area was nutrition and dietary (2 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 10 are marked corrected in the CMS data. At its most recent standard inspection (Jun 4, 2026) it had 10 citations, compared with an average of 12.6 for Fulton-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 2.57 hours per resident per day here, 25% less than the Missouri average (3.43) and 33% less than the U.S. average (3.86). Registered nurses account for 0.18 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 38% over the past year, 18 points lower than Missouri (56%) and 8 points lower than the U.S. (46%).

How Troy Manor compares

This home's latest CMS figures next to the averages for Fulton-area homes (13), Missouri (487) and the U.S. (14,680).

This homeFulton areaMissouriU.S.
Total nurse hours per resident per day2.572.863.433.86
Registered nurse hours per resident per day0.180.370.460.68
Weekend nurse hours per resident per day2.282.503.013.42
Nursing staff turnover (past year)38%58%56%46%
Registered nurse turnover (past year)20%43%48%43%
Citations at the most recent standard inspection1012.611.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jun 4, 202610standard
May 14, 20253complaint
Nov 19, 20241complaint
Oct 3, 20248complaint · 1 harm-level citation
Apr 9, 202417standard + complaint · 1 harm-level citation
Sep 20, 20231complaint · 1 harm-level citation
Oct 28, 202027standard · 3 harm-level citations

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 67 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jun 4, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Jun 4, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary
EDeficient, Provider has date of correction
Jun 4, 2026Provide and implement an infection prevention and control program.
Infection control
FDeficient, Provider has date of correction
Jun 4, 2026Ensure that residents are free from significant medication errors.
Pharmacy service
DDeficient, Provider has date of correction
Jun 4, 2026Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident assessment and care planning
DDeficient, Provider has date of correction
Jun 4, 2026Post nurse staffing information every day.
Nursing and physician services
CDeficient, Provider has date of correction
Jun 4, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Jun 4, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
EDeficient, Provider has date of correction
Jun 4, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jun 4, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident rights
EDeficient, Provider has date of correction
May 14, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
DPast Non-Compliance
May 14, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DPast Non-Compliance
May 14, 2025Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Nov 19, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary · complaint
EDeficient, Provider has date of correction
Oct 3, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident rights · complaint
DDeficient, Provider has date of correction
Oct 3, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Oct 3, 2024Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Oct 3, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Oct 3, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights · complaint
EDeficient, Provider has date of correction
Oct 3, 2024Provide and implement an infection prevention and control program.
Infection control · complaint
EDeficient, Provider has date of correction
Oct 3, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary · complaint
EDeficient, Provider has date of correction
Oct 3, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has date of correction
Apr 9, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
EDeficient, Provider has date of correction
Apr 9, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
BDeficient, Provider has date of correction
Apr 9, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
BDeficient, Provider has date of correction
Apr 9, 2024Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and dietary
DDeficient, Provider has date of correction
Apr 9, 2024Ensure that residents are free from significant medication errors.
Pharmacy service
DDeficient, Provider has date of correction
Apr 9, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Apr 9, 2024Reasonably accommodate the needs and preferences of each resident.
Resident rights
DDeficient, Provider has date of correction
Apr 9, 2024Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental
EDeficient, Provider has date of correction
Apr 9, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 9, 2024Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services
EDeficient, Provider has date of correction
Apr 9, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
EDeficient, Provider has date of correction
Apr 9, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Apr 9, 2024Provide activities to meet all resident's needs.
Quality of life and care
EDeficient, Provider has date of correction
Apr 9, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Apr 9, 2024Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident rights
EDeficient, Provider has date of correction
Apr 9, 2024Provide and implement an infection prevention and control program.
Infection control
K immediate jeopardyDeficient, Provider has date of correction
Apr 9, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and physician services
EDeficient, Provider has date of correction
Sep 20, 2023Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Oct 3, 2024Fine$84,256
Oct 3, 2024Payment Denial33 days
Apr 9, 2024Fine$20,429
Apr 9, 2024Payment Denial5 days

Location

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Questions about Troy Manor

Answers computed from CMS data for this facility.

What is Troy Manor's Medicare rating?

Medicare rates Troy Manor 2 out of 5 stars overall (below average). The average for Fulton-area nursing homes is 2.2, for Missouri 2.51 and for the U.S. 2.99.

How did Troy Manor do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jun 4, 2026, when they cited 10 problems. The most common area was nutrition and dietary (2 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 10 are marked corrected in the CMS data. At its most recent standard inspection (Jun 4, 2026) it had 10 citations, compared with an average of 12.6 for Fulton-area homes, 11.4 in Missouri and 9.2 nationally.

Has Troy Manor been fined?

Yes. CMS reports 2 fines totaling $104,685 in the past three years.

Does Troy Manor accept Medicaid?

Troy Manor is certified for both Medicare and Medicaid. Call (636) 528-8446 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.