Senior CareScorecard

Nursing home · Center, MO

Westview Nursing Home

301 West Dunlop Street, Center, MO 63436 · 60 certified beds · for profit ownership · part of Reliant Care Management

Medicare & MedicaidFined $27,742 in 3 years
Medicare overall rating1 / 5Much below averageHannibal area 1.5 · Missouri 2.51 · U.S. 2.99
1/5Health inspections Much below average
1/5Staffing Much below average
3/5Quality measures Average
–Short-stay (rehab) quality Not rated
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jul 17, 2025, when they cited 2 problems from complaint investigations. The most common area was resident rights (1 citation). 2 citations were rated as causing actual harm or immediate jeopardy to residents. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (May 21, 2025) it had 12 citations, compared with an average of 16.7 for Hannibal-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 2.32 hours per resident per day here, 32% less than the Missouri average (3.43) and 40% less than the U.S. average (3.86). Registered nurses account for 0.15 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 62% over the past year, 6 points higher than Missouri (56%) and 17 points higher than the U.S. (46%).

How Westview Nursing Home compares

This home's latest CMS figures next to the averages for Hannibal-area homes (15), Missouri (487) and the U.S. (14,680).

This homeHannibal areaMissouriU.S.
Total nurse hours per resident per day2.323.513.433.86
Registered nurse hours per resident per day0.150.340.460.68
Weekend nurse hours per resident per day2.093.163.013.42
Nursing staff turnover (past year)62%55%56%46%
Registered nurse turnover (past year)86%52%48%43%
Citations at the most recent standard inspection1216.711.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jul 17, 20252complaint · 2 harm-level citations
May 21, 202512standard · 2 harm-level citations
Mar 10, 20251complaint
Mar 26, 20243complaint · 1 harm-level citation
Aug 28, 202316standard
Dec 17, 201915standard · 1 harm-level citation

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 49 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jul 17, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident rights · complaint
H actual harmDeficient, Provider has date of correction
Jul 17, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
G actual harmDeficient, Provider has date of correction
May 21, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
DDeficient, Provider has date of correction
May 21, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
G actual harmDeficient, Provider has date of correction
May 21, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and dietary
DDeficient, Provider has date of correction
May 21, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction
May 21, 2025Provide enough food/fluids to maintain a resident's health.
Quality of life and care
DDeficient, Provider has date of correction
May 21, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident rights
H actual harmDeficient, Provider has date of correction
May 21, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
EDeficient, Provider has date of correction
May 21, 2025Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
May 21, 2025Provide activities to meet all resident's needs.
Quality of life and care
EDeficient, Provider has date of correction
May 21, 2025Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of life and care
EDeficient, Provider has date of correction
May 21, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
May 21, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Mar 10, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Mar 26, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service · complaint
DDeficient, Provider has date of correction
Mar 26, 2024Reasonably accommodate the needs and preferences of each resident.
Resident rights · complaint
DDeficient, Provider has date of correction
Mar 26, 2024Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Aug 28, 2023Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident rights
CDeficient, Provider has date of correction
Aug 28, 2023Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services
DDeficient, Provider has date of correction
Aug 28, 2023Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of life and care
DDeficient, Provider has date of correction
Aug 28, 2023Reasonably accommodate the needs and preferences of each resident.
Resident rights
DDeficient, Provider has date of correction
Aug 28, 2023Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental
EDeficient, Provider has date of correction
Aug 28, 2023Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Aug 28, 2023Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and dietary
EDeficient, Provider has date of correction
Aug 28, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
EDeficient, Provider has date of correction
Aug 28, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Aug 28, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Aug 28, 2023Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident rights
EDeficient, Provider has date of correction
Aug 28, 2023Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident rights
EDeficient, Provider has date of correction
Aug 28, 2023Honor the resident's right to manage his or her financial affairs.
Resident rights
EDeficient, Provider has date of correction
Aug 28, 2023Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration
FDeficient, Provider has date of correction
Aug 28, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Aug 28, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
EDeficient, Provider has date of correction
Dec 17, 2019Provide safe, appropriate pain management for a resident who requires such services.
Quality of life and care
EDeficient, Provider has date of correction
Dec 17, 2019Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction
Dec 17, 2019Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Environmental
EDeficient, Provider has date of correction
Dec 17, 2019Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
EDeficient, Provider has date of correction
Dec 17, 2019Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Dec 17, 2019Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary
EDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
May 21, 2025Fine$27,742

Location

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Questions about Westview Nursing Home

Answers computed from CMS data for this facility.

What is Westview Nursing Home's Medicare rating?

Medicare rates Westview Nursing Home 1 out of 5 stars overall (much below average). The average for Hannibal-area nursing homes is 1.5, for Missouri 2.51 and for the U.S. 2.99.

How did Westview Nursing Home do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jul 17, 2025, when they cited 2 problems from complaint investigations. The most common area was resident rights (1 citation). 2 citations were rated as causing actual harm or immediate jeopardy to residents. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (May 21, 2025) it had 12 citations, compared with an average of 16.7 for Hannibal-area homes, 11.4 in Missouri and 9.2 nationally.

Has Westview Nursing Home been fined?

Yes. CMS reports 1 fine totaling $27,742 in the past three years.

Does Westview Nursing Home accept Medicaid?

Westview Nursing Home is certified for both Medicare and Medicaid. Call (573) 267-3920 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.