Nursing home · Kansas City, MO
Parkway Health Care Center
2323 Swope Parkway, Kansas City, MO 64130 · 97 certified beds · for profit ownership · part of Reliant Care Management
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Jun 29, 2026, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Oct 23, 2024) it had 38 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 2.25 hours per resident per day here, 34% less than the Missouri average (3.43) and 42% less than the U.S. average (3.86). Registered nurses account for 0.19 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 67% over the past year, 11 points higher than Missouri (56%) and 22 points higher than the U.S. (46%).
How Parkway Health Care Center compares
This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).
| This home | Kansas City area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 2.25 | 3.43 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.19 | 0.42 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 2.03 | 3.04 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 67% | 57% | 56% | 46% |
| Registered nurse turnover (past year) | 83% | 48% | 48% | 43% |
| Citations at the most recent standard inspection | 38 | 14.5 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 40 of 98 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Jun 29, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | D | Past Non-Compliance |
| Apr 7, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service · complaint | D | Past Non-Compliance |
| Mar 5, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | J immediate jeopardy | Past Non-Compliance |
| Apr 22, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Apr 22, 2025 | Ensure each resident receives an accurate assessment. Resident assessment and care planning · complaint | D | Deficient, Provider has date of correction |
| Apr 22, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of life and care · complaint | E | Deficient, Provider has date of correction |
| Apr 22, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and physician services · complaint | E | Deficient, Provider has date of correction |
| Apr 22, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning · complaint | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection control | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection control | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and physician services | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Reasonably accommodate the needs and preferences of each resident. Resident rights | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident rights | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Assist a resident in gaining access to vision and hearing services. Quality of life and care | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Assess the resident when there is a significant change in condition Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy service | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Provide routine and 24-hour emergency dental care for each resident. Quality of life and care | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Implement a program that monitors antibiotic use. Infection control | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Oct 23, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy service | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Keep all essential equipment working safely. Environmental | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident rights | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Ensure each resident receives an accurate assessment. Resident assessment and care planning | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy service | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Provide and implement an infection prevention and control program. Infection control | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection control | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident assessment and care planning | F | Deficient, Provider has date of correction |
| Oct 23, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident rights · complaint | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Notify the resident or the residentâs representative in writing how long the nursing home will hold the residentâs bed in cases of transfer to a hospital or therapeutic leave. Resident rights | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Oct 23, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care | E | Deficient, Provider has date of correction |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| Mar 5, 2026 | Fine | $9,113 |
| Jun 4, 2024 | Fine | $16,801 |
Location
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Reviews
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Questions about Parkway Health Care Center
Answers computed from CMS data for this facility.
What is Parkway Health Care Center's Medicare rating?
Medicare rates Parkway Health Care Center 1 out of 5 stars overall (much below average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.
How did Parkway Health Care Center do on its last inspection?
Inspectors' most recent visit in the CMS data was on Jun 29, 2026, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Oct 23, 2024) it had 38 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.
Has Parkway Health Care Center been fined?
Yes. CMS reports 2 fines totaling $25,914 in the past three years.
Does Parkway Health Care Center accept Medicaid?
Parkway Health Care Center is certified for both Medicare and Medicaid. Call (816) 924-1122 to ask whether a Medicaid bed is open.
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Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.