Senior CareScorecard

Nursing home · Independence, MO

Villages of Jackson Creek

3980 South Jackson Drive, Independence, MO 64057 · 120 certified beds · for profit ownership · part of Pacs Group

Medicare & MedicaidFined $29,186 in 3 years
Medicare overall rating2 / 5Below averageKansas City area 2.4 · Missouri 2.51 · U.S. 2.99
2/5Health inspections Below average
2/5Staffing Below average
4/5Quality measures Above average
4/5Short-stay (rehab) quality Above average
4/5Long-stay quality Above average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jan 22, 2026, when they cited 1 problem from a complaint investigation. The most common area was resident rights (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Dec 5, 2025) it had 13 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.36 hours per resident per day here, about the same as the Missouri average (3.43) and 13% less than the U.S. average (3.86). Registered nurses account for 0.21 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 55% over the past year, 1 points lower than Missouri (56%) and 9 points higher than the U.S. (46%).

How Villages of Jackson Creek compares

This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).

This homeKansas City areaMissouriU.S.
Total nurse hours per resident per day3.363.433.433.86
Registered nurse hours per resident per day0.210.420.460.68
Weekend nurse hours per resident per day2.973.043.013.42
Nursing staff turnover (past year)55%57%56%46%
Registered nurse turnover (past year)33%48%48%43%
Citations at the most recent standard inspection1314.511.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jan 22, 20261complaint
Dec 5, 202512standard
Apr 10, 20254complaint
Oct 31, 20242complaint · 1 harm-level citation
May 7, 202413standard + complaint
Aug 10, 20227standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 39 of 39 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jan 22, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights · complaint
DPast Non-Compliance
Dec 5, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of life and care
DDeficient, Provider has date of correction
Dec 5, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Dec 5, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy service
DDeficient, Provider has date of correction
Dec 5, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of life and care
DDeficient, Provider has date of correction
Dec 5, 2025Provide enough food/fluids to maintain a resident's health.
Quality of life and care
DDeficient, Provider has date of correction
Dec 5, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction
Dec 5, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary
DDeficient, Provider has date of correction
Dec 5, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Dec 5, 2025Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Dec 5, 2025Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration
EDeficient, Provider has date of correction
Dec 5, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Dec 5, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
EDeficient, Provider has date of correction
Apr 10, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Apr 10, 2025Provide and implement an infection prevention and control program.
Infection control · complaint
DDeficient, Provider has date of correction
Apr 10, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Apr 10, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights · complaint
DDeficient, Provider has date of correction
Oct 31, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care · complaint
J immediate jeopardyDeficient, Provider has date of correction
Oct 31, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights · complaint
DDeficient, Provider has date of correction
May 7, 2024Provide activities to meet all resident's needs.
Quality of life and care
DDeficient, Provider has date of correction
May 7, 2024Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental
DDeficient, Provider has date of correction
May 7, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
DDeficient, Provider has date of correction
May 7, 2024Provide care or services that was trauma informed and/or culturally competent.
Quality of life and care
DDeficient, Provider has date of correction
May 7, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction
May 7, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DDeficient, Provider has date of correction
May 7, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
May 7, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
May 7, 2024Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
May 7, 2024Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and dietary
EDeficient, Provider has date of correction
May 7, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary
EDeficient, Provider has date of correction
May 7, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
EDeficient, Provider has date of correction
May 7, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Aug 10, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Aug 10, 2022Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy service
EDeficient, Provider has date of correction
Aug 10, 2022Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy service
EDeficient, Provider has date of correction
Aug 10, 2022Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Aug 10, 2022Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
DDeficient, Provider has date of correction
Aug 10, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
DDeficient, Provider has date of correction
Aug 10, 2022Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Oct 31, 2024Fine$29,186

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Questions about Villages of Jackson Creek

Answers computed from CMS data for this facility.

What is Villages of Jackson Creek's Medicare rating?

Medicare rates Villages of Jackson Creek 2 out of 5 stars overall (below average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.

How did Villages of Jackson Creek do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jan 22, 2026, when they cited 1 problem from a complaint investigation. The most common area was resident rights (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Dec 5, 2025) it had 13 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Has Villages of Jackson Creek been fined?

Yes. CMS reports 1 fine totaling $29,186 in the past three years.

Does Villages of Jackson Creek accept Medicaid?

Villages of Jackson Creek is certified for both Medicare and Medicaid. Call (816) 795-1433 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.