Nursing home · Macon, MO
Loch Haven
701 Sunset Hills Dr, Macon, MO 63552 · 100 certified beds · government ownership
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Aug 21, 2025, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Aug 11, 2025) it had 16 citations, compared with an average of 12.2 for Moberly-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 3.57 hours per resident per day here, 4% more than the Missouri average (3.43) and 8% less than the U.S. average (3.86). Registered nurses account for 0.39 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 30% over the past year, 26 points lower than Missouri (56%) and 16 points lower than the U.S. (46%).
How Loch Haven compares
This home's latest CMS figures next to the averages for Moberly-area homes (12), Missouri (487) and the U.S. (14,680).
| This home | Moberly area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 3.57 | 3.27 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.39 | 0.38 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 3.20 | 2.87 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 30% | 48% | 56% | 46% |
| Registered nurse turnover (past year) | 17% | 41% | 48% | 43% |
| Citations at the most recent standard inspection | 16 | 12.2 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 32 of 32 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Aug 21, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Aug 11, 2025 | Ensure meals and snacks are served at times in accordance with residentâs needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident rights | C | Deficient, Provider has date of correction |
| Aug 11, 2025 | Implement a program that monitors antibiotic use. Infection control | D | Deficient, Provider has date of correction |
| Aug 11, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and dietary | D | Deficient, Provider has date of correction |
| Aug 11, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and physician services | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection control | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Aug 11, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Observe each nurse aide's job performance and give regular training. Nursing and physician services | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and physician services | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Encode each residentâs assessment data and transmit these data to the State within 7 days of assessment. Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Aug 11, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident rights | E | Deficient, Provider has date of correction |
| Mar 7, 2025 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care · complaint | G actual harm | Deficient, Provider has date of correction |
| Mar 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | J immediate jeopardy | Deficient, Provider has date of correction |
| Nov 2, 2023 | Provide and implement an infection prevention and control program. Infection control | D | Deficient, Provider has date of correction |
| Nov 2, 2023 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy service | D | Deficient, Provider has date of correction |
| Nov 2, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. Resident rights | D | Deficient, Provider has date of correction |
| Nov 2, 2023 | Ensure medication error rates are not 5 percent or greater. Pharmacy service | E | Deficient, Provider has date of correction |
| Nov 2, 2023 | Assure that each residentâs assessment is updated at least once every 3 months. Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Nov 2, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Jan 16, 2020 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Jan 16, 2020 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident rights | E | Deficient, Provider has date of correction |
| Jan 16, 2020 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | E | Deficient, Provider has date of correction |
| Jan 16, 2020 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of life and care | E | Deficient, Provider has date of correction |
| Jan 16, 2020 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service | E | Deficient, Provider has date of correction |
| Jan 16, 2020 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Jan 16, 2020 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care | D | Deficient, Provider has date of correction |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| Mar 7, 2025 | Fine | $69,820 |
| Mar 12, 2024 | Fine | $8,021 |
Location
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Reviews
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Questions about Loch Haven
Answers computed from CMS data for this facility.
What is Loch Haven's Medicare rating?
Medicare rates Loch Haven 2 out of 5 stars overall (below average). The average for Moberly-area nursing homes is 2.3, for Missouri 2.51 and for the U.S. 2.99.
How did Loch Haven do on its last inspection?
Inspectors' most recent visit in the CMS data was on Aug 21, 2025, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Aug 11, 2025) it had 16 citations, compared with an average of 12.2 for Moberly-area homes, 11.4 in Missouri and 9.2 nationally.
Has Loch Haven been fined?
Yes. CMS reports 2 fines totaling $77,841 in the past three years.
Does Loch Haven accept Medicaid?
Loch Haven is certified for both Medicare and Medicaid. Call (660) 385-3113 to ask whether a Medicaid bed is open.
Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.