Nursing home · Bolivar, MO
Citizens Memorial Healthcare Facility
1218 West Locust, Bolivar, MO 65613 · 111 certified beds · non profit ownership · part of Citizens Memorial Health Care
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Feb 10, 2026, when they cited 1 problem from a complaint investigation. The most common area was resident rights (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Dec 22, 2025) it had 11 citations, compared with an average of 11.0 for Nevada-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 3.16 hours per resident per day here, 8% less than the Missouri average (3.43) and 18% less than the U.S. average (3.86). Registered nurses account for 0.59 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 42% over the past year, 14 points lower than Missouri (56%) and 3 points lower than the U.S. (46%).
How Citizens Memorial Healthcare Facility compares
This home's latest CMS figures next to the averages for Nevada-area homes (16), Missouri (487) and the U.S. (14,680).
| This home | Nevada area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 3.16 | 3.35 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.59 | 0.46 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 2.58 | 2.93 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 42% | 52% | 56% | 46% |
| Registered nurse turnover (past year) | 38% | 44% | 48% | 43% |
| Citations at the most recent standard inspection | 11 | 11.0 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 25 of 25 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Feb 10, 2026 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident rights · complaint | D | Past Non-Compliance |
| Dec 22, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | G actual harm | Deficient, Provider has date of correction |
| Dec 22, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Dec 22, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Dec 22, 2025 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Dec 22, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care | D | Deficient, Provider has date of correction |
| Dec 22, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care | D | Deficient, Provider has date of correction |
| Dec 22, 2025 | Provide safe, appropriate pain management for a resident who requires such services. Quality of life and care | D | Deficient, Provider has date of correction |
| Dec 22, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of life and care | D | Deficient, Provider has date of correction |
| Dec 22, 2025 | Ensure medication error rates are not 5 percent or greater. Pharmacy service | D | Deficient, Provider has date of correction |
| Dec 22, 2025 | Ensure that residents are free from significant medication errors. Pharmacy service | D | Deficient, Provider has date of correction |
| Jul 7, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Jul 7, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Oct 24, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy service · complaint | D | Deficient, Provider has date of correction |
| Dec 8, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Dec 8, 2023 | Reasonably accommodate the needs and preferences of each resident. Resident rights | D | Deficient, Provider has date of correction |
| Dec 8, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care | D | Deficient, Provider has date of correction |
| Dec 8, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of life and care | D | Deficient, Provider has date of correction |
| Dec 8, 2023 | Provide and implement an infection prevention and control program. Infection control | D | Deficient, Provider has date of correction |
| Sep 26, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Sep 26, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Apr 16, 2021 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident rights | E | Deficient, Provider has date of correction |
| Apr 16, 2021 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Apr 16, 2021 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Apr 16, 2021 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | D | Deficient, Provider has date of correction |
Fines and penalties
No federal fines or payment denials reported by CMS in the past three years.
Location
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Reviews
No family reviews yet. Reviews from residents and families will appear here, kept separate from government data.
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Questions about Citizens Memorial Healthcare Facility
Answers computed from CMS data for this facility.
What is Citizens Memorial Healthcare Facility's Medicare rating?
Medicare rates Citizens Memorial Healthcare Facility 2 out of 5 stars overall (below average). The average for Nevada-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.
How did Citizens Memorial Healthcare Facility do on its last inspection?
Inspectors' most recent visit in the CMS data was on Feb 10, 2026, when they cited 1 problem from a complaint investigation. The most common area was resident rights (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Dec 22, 2025) it had 11 citations, compared with an average of 11.0 for Nevada-area homes, 11.4 in Missouri and 9.2 nationally.
Has Citizens Memorial Healthcare Facility been fined?
CMS reports no federal fines for this facility in the past three years.
Does Citizens Memorial Healthcare Facility accept Medicaid?
Citizens Memorial Healthcare Facility is certified for both Medicare and Medicaid. Call (417) 326-7648 to ask whether a Medicaid bed is open.
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Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.