Nursing home · Poplar Bluff, MO
Westwood Hills Health & Rehabilitation Center
3100 Warrior Lane, Poplar Bluff, MO 63901 · 132 certified beds · for profit ownership · part of Helia Healthcare
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Dec 5, 2025, when they cited 4 problems. The most common area was resident assessment and care planning (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 4 are marked corrected in the CMS data. At its most recent standard inspection (Dec 5, 2025) it had 4 citations, compared with an average of 6.3 for Poplar Bluff-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 2.76 hours per resident per day here, 19% less than the Missouri average (3.43) and 28% less than the U.S. average (3.86). Registered nurses account for 0.56 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 47% over the past year, 9 points lower than Missouri (56%) and 2 points higher than the U.S. (46%).
How Westwood Hills Health & Rehabilitation Center compares
This home's latest CMS figures next to the averages for Poplar Bluff-area homes (9), Missouri (487) and the U.S. (14,680).
| This home | Poplar Bluff area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 2.76 | 3.23 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.56 | 0.44 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 2.50 | 2.87 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 47% | 57% | 56% | 46% |
| Registered nurse turnover (past year) | 44% | 51% | 48% | 43% |
| Citations at the most recent standard inspection | 4 | 6.3 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 19 of 19 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Dec 5, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Dec 5, 2025 | Provide safe, appropriate pain management for a resident who requires such services. Quality of life and care | D | Deficient, Provider has date of correction |
| Dec 5, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service | D | Deficient, Provider has date of correction |
| Dec 5, 2025 | Provide and implement an infection prevention and control program. Infection control | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Provide and implement an infection prevention and control program. Infection control | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Ensure medication error rates are not 5 percent or greater. Pharmacy service | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Notify the resident or the residentâs representative in writing how long the nursing home will hold the residentâs bed in cases of transfer to a hospital or therapeutic leave. Resident rights | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | D | Deficient, Provider has date of correction |
| Aug 22, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Mar 10, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Mar 10, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident rights | D | Deficient, Provider has date of correction |
| Mar 10, 2023 | The resident has the right to receive notices in a format and a language he or she understands. Resident rights | C | Deficient, Provider has date of correction |
| Mar 10, 2023 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident rights | C | Deficient, Provider has date of correction |
| Mar 10, 2023 | Post nurse staffing information every day. Nursing and physician services | C | Deficient, Provider has date of correction |
Fines and penalties
No federal fines or payment denials reported by CMS in the past three years.
Location
Map data © OpenStreetMap contributors.
We don't have licensed photos yet. See photos on Google Maps.
Reviews
No family reviews yet. Reviews from residents and families will appear here, kept separate from government data.
Read Google reviews (opens Google Maps).
Questions about Westwood Hills Health & Rehabilitation Center
Answers computed from CMS data for this facility.
What is Westwood Hills Health & Rehabilitation Center's Medicare rating?
Medicare rates Westwood Hills Health & Rehabilitation Center 3 out of 5 stars overall (average). The average for Poplar Bluff-area nursing homes is 3.0, for Missouri 2.51 and for the U.S. 2.99.
How did Westwood Hills Health & Rehabilitation Center do on its last inspection?
Inspectors' most recent visit in the CMS data was on Dec 5, 2025, when they cited 4 problems. The most common area was resident assessment and care planning (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 4 are marked corrected in the CMS data. At its most recent standard inspection (Dec 5, 2025) it had 4 citations, compared with an average of 6.3 for Poplar Bluff-area homes, 11.4 in Missouri and 9.2 nationally.
Has Westwood Hills Health & Rehabilitation Center been fined?
CMS reports no federal fines for this facility in the past three years.
Does Westwood Hills Health & Rehabilitation Center accept Medicaid?
Westwood Hills Health & Rehabilitation Center is certified for both Medicare and Medicaid. Call (573) 785-0851 to ask whether a Medicaid bed is open.
Other nursing homes near Poplar Bluff
- 3/5The ManorPoplar Bluff · 90 beds
- 3/5Oakdale Care CenterPoplar Bluff · 70 beds
- 2/5Aspire Senior Living Poplar BluffPoplar Bluff · 83 beds
- 2/5Cedargate Health Care CenterPoplar Bluff · 108 beds
- 5/5Clark's Mountain Nursing CenterPiedmont · 91 beds
- 4/5Riverways ManorVan Buren · 60 beds
Compare all 9 Poplar Bluff-area nursing homes · · Poplar Bluff guide
Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.