Nursing home · Willard, MO

Willard Care Center

400 West Walnut Lane, Willard, MO 65781 · 66 certified beds · for profit ownership · part of James & Judy Lincoln

Medicare & Medicaid

Call (417) 742-3593 Official website Directions

Medicare overall rating2 / 5Below averageSpringfield area 3.0 · Missouri 2.51 · U.S. 2.99

3/5Health inspections Average

2/5Staffing Below average

1/5Quality measures Much below average

–Short-stay (rehab) quality Not rated

1/5Long-stay quality Much below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Apr 10, 2026, when they cited 13 problems. The most common area was quality of life and care (6 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 13 are marked corrected in the CMS data. At its most recent standard inspection (Apr 10, 2026) it had 15 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.19 hours per resident per day here, 7% less than the Missouri average (3.43) and 17% less than the U.S. average (3.86). Registered nurses account for 0.53 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 71% over the past year, 15 points higher than Missouri (56%) and 25 points higher than the U.S. (46%).

How Willard Care Center compares

This home's latest CMS figures next to the averages for Springfield-area homes (24), Missouri (487) and the U.S. (14,680).

	This home	Springfield area	Missouri	U.S.
Total nurse hours per resident per day	3.19	3.65	3.43	3.86
Registered nurse hours per resident per day	0.53	0.84	0.46	0.68
Weekend nurse hours per resident per day	2.45	3.17	3.01	3.42
Nursing staff turnover (past year)	71%	56%	56%	46%
Registered nurse turnover (past year)	43%	43%	48%	43%
Citations at the most recent standard inspection	15	12.2	11.4	9.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Apr 10, 202613standard

Nov 14, 20251complaint

Oct 31, 20251complaint

Mar 26, 20253complaint

Feb 14, 20254complaint

Dec 20, 20243complaint

Mar 10, 20208standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 33 of 33 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations

Date	Deficiency	Severity	Status
Apr 10, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary	F	Deficient, Provider has date of correction
Apr 10, 2026	Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care	E	Deficient, Provider has date of correction
Apr 10, 2026	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary	E	Deficient, Provider has date of correction
Apr 10, 2026	Provide and implement an infection prevention and control program. Infection control	E	Deficient, Provider has date of correction
Apr 10, 2026	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident rights	D	Deficient, Provider has date of correction
Apr 10, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident rights	D	Deficient, Provider has date of correction
Apr 10, 2026	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentâs advance directives. Quality of life and care	D	Deficient, Provider has date of correction
Apr 10, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care	D	Deficient, Provider has date of correction
Apr 10, 2026	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care	D	Deficient, Provider has date of correction
Apr 10, 2026	Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of life and care	D	Deficient, Provider has date of correction
Apr 10, 2026	Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of life and care	D	Deficient, Provider has date of correction
Apr 10, 2026	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy service	D	Deficient, Provider has date of correction
Apr 10, 2026	Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental	D	Deficient, Provider has date of correction
Nov 14, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident rights · complaint	E	Deficient, Provider has date of correction
Oct 31, 2025	Ensure that residents are free from significant medication errors. Pharmacy service · complaint	D	Deficient, Provider has date of correction
Mar 26, 2025	Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint	D	Deficient, Provider has date of correction
Mar 26, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint	D	Deficient, Provider has date of correction
Mar 26, 2025	Provide enough food/fluids to maintain a resident's health. Quality of life and care · complaint	E	Deficient, Provider has date of correction
Feb 14, 2025	Provide activities to meet all resident's needs. Quality of life and care · complaint	E	Deficient, Provider has date of correction
Feb 14, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint	D	Deficient, Provider has date of correction
Feb 14, 2025	Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint	D	Deficient, Provider has date of correction
Feb 14, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint	D	Deficient, Provider has date of correction
Dec 20, 2024	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from abuse, neglect, and exploitation · complaint	D	Deficient, Provider has date of correction
Dec 20, 2024	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint	D	Deficient, Provider has date of correction
Dec 20, 2024	Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint	D	Deficient, Provider has date of correction
Mar 10, 2020	Encode each residentâs assessment data and transmit these data to the State within 7 days of assessment. Resident assessment and care planning	E	Deficient, Provider has date of correction
Mar 10, 2020	Provide and implement an infection prevention and control program. Infection control	E	Deficient, Provider has date of correction
Mar 10, 2020	Reasonably accommodate the needs and preferences of each resident. Resident rights	D	Deficient, Provider has date of correction
Mar 10, 2020	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of life and care	D	Deficient, Provider has date of correction
Mar 10, 2020	Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care	D	Deficient, Provider has date of correction
Mar 10, 2020	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of life and care	D	Deficient, Provider has date of correction
Mar 10, 2020	Ensure medication error rates are not 5 percent or greater. Pharmacy service	D	Deficient, Provider has date of correction
Mar 10, 2020	Provide routine and 24-hour emergency dental care for each resident. Quality of life and care	D	Deficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Willard Care Center

Answers computed from CMS data for this facility.

What is Willard Care Center's Medicare rating?

Medicare rates Willard Care Center 2 out of 5 stars overall (below average). The average for Springfield-area nursing homes is 3.0, for Missouri 2.51 and for the U.S. 2.99.

How did Willard Care Center do on its last inspection?

Has Willard Care Center been fined?

CMS reports no federal fines for this facility in the past three years.

Does Willard Care Center accept Medicaid?

Willard Care Center is certified for both Medicare and Medicaid. Call (417) 742-3593 to ask whether a Medicaid bed is open.

Other nursing homes near Willard

Compare all 24 Springfield-area nursing homes · Homes that take Medicaid · Rehab and skilled nursing · Springfield guide

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.