Senior CareScorecard

Nursing home · St. Louis, MO

Hidden Lake Health Care Center

11728 Hidden Lake Drive, St. Louis, MO 63138 · 67 certified beds · for profit ownership · part of Reliant Care Management

Medicare & MedicaidFined $143,245 in 3 yearsSpecial Focus Facility candidate
Medicare overall rating1 / 5Much below averageSt. Louis area 2.1 · Missouri 2.51 · U.S. 2.99
1/5Health inspections Much below average
1/5Staffing Much below average
2/5Quality measures Below average
3/5Short-stay (rehab) quality Average
1/5Long-stay quality Much below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on May 21, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. All have been marked corrected. At its most recent standard inspection (Aug 19, 2024) it had 26 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 2.52 hours per resident per day here, 27% less than the Missouri average (3.43) and 35% less than the U.S. average (3.86). Registered nurses account for 0.22 of those hours, versus 0.46 in Missouri and 0.68 nationally.

How Hidden Lake Health Care Center compares

This home's latest CMS figures next to the averages for St. Louis-area homes (97), Missouri (487) and the U.S. (14,680).

This homeSt. Louis areaMissouriU.S.
Total nurse hours per resident per day2.523.663.433.86
Registered nurse hours per resident per day0.220.430.460.68
Weekend nurse hours per resident per day2.413.223.013.42
Nursing staff turnover (past year)—58%56%46%
Registered nurse turnover (past year)—56%48%43%
Citations at the most recent standard inspection2614.711.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

May 21, 20261complaint · 1 harm-level citation
Apr 22, 20261complaint
Jun 30, 20251complaint
Feb 25, 20252complaint
Dec 11, 20242complaint
Oct 8, 20241complaint
Aug 30, 20242complaint · 1 harm-level citation
Aug 19, 202425standard + complaint · 2 harm-level citations
Jun 4, 20243complaint · 1 harm-level citation
Oct 28, 202225standard · 1 harm-level citation
Aug 27, 201918standard · 1 harm-level citation

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 81 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
May 21, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
G actual harmPast Non-Compliance
Apr 22, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Jun 30, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DPast Non-Compliance
Feb 25, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Feb 25, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
Dec 11, 2024Assure the security of all personal funds of residents deposited with the facility.
Resident rights · complaint
EDeficient, Provider has date of correction
Dec 11, 2024Honor the resident's right to manage his or her financial affairs.
Resident rights · complaint
EDeficient, Provider has date of correction
Oct 8, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident rights · complaint
DDeficient, Provider has date of correction
Aug 30, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
Aug 30, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Aug 19, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident assessment and care planning
DDeficient, Provider has date of correction
Aug 19, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
CDeficient, Provider has date of correction
Aug 19, 2024Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and dietary
DDeficient, Provider has date of correction
Aug 19, 2024Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration · complaint
DDeficient, Provider has date of correction
Aug 19, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
DDeficient, Provider has date of correction
Aug 19, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of life and care
DDeficient, Provider has date of correction
Aug 19, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
DDeficient, Provider has date of correction
Aug 19, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Aug 19, 2024Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and dietary
DDeficient, Provider has date of correction
Aug 19, 2024Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Aug 19, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and dietary
FDeficient, Provider has date of correction
Aug 19, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
DDeficient, Provider has date of correction
Aug 19, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
EDeficient, Provider has date of correction
Aug 19, 2024Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration
EDeficient, Provider has date of correction
Aug 19, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Aug 19, 2024Dispose of garbage and refuse properly.
Nutrition and dietary
EDeficient, Provider has date of correction
Aug 19, 2024Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and physician services
EDeficient, Provider has date of correction
Aug 19, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
EDeficient, Provider has date of correction
Aug 19, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care
EDeficient, Provider has date of correction
Aug 19, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident assessment and care planning
EDeficient, Provider has date of correction
Aug 19, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights · complaint
EDeficient, Provider has date of correction
Aug 19, 2024Have a plan that describes the process for conducting QAPI and QAA activities.
Administration
FDeficient, Provider has date of correction
Aug 19, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary · complaint
FDeficient, Provider has date of correction
Aug 19, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident rights · complaint
DDeficient, Provider has date of correction
Aug 19, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Jun 4, 2024Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Jun 4, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has date of correction
Jun 4, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Oct 28, 2022Ensure staff are vaccinated for COVID-19
Infection control
CDeficient, Provider has date of correction
Oct 28, 2022Post nurse staffing information every day.
Nursing and physician services
CDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
May 21, 2026Fine$19,635
Aug 19, 2024Fine$96,420
Aug 19, 2024Payment Denial51 days
Jun 4, 2024Fine$27,190

Location

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Questions about Hidden Lake Health Care Center

Answers computed from CMS data for this facility.

What is Hidden Lake Health Care Center's Medicare rating?

Medicare rates Hidden Lake Health Care Center 1 out of 5 stars overall (much below average). The average for St. Louis-area nursing homes is 2.1, for Missouri 2.51 and for the U.S. 2.99.

How did Hidden Lake Health Care Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on May 21, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. All have been marked corrected. At its most recent standard inspection (Aug 19, 2024) it had 26 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Has Hidden Lake Health Care Center been fined?

Yes. CMS reports 3 fines totaling $143,245 in the past three years.

Does Hidden Lake Health Care Center accept Medicaid?

Hidden Lake Health Care Center is certified for both Medicare and Medicaid. Call (314) 355-8833 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.