Senior CareScorecard

Nursing home · Ballwin, MO

Manchester Rehab and Healthcare Center

312 Solley Drive, Ballwin, MO 63021 · 137 certified beds · for profit ownership · part of Ama Holdings

Medicare & MedicaidFined $197,132 in 3 years
Medicare overall rating1 / 5Much below averageSt. Louis area 2.1 · Missouri 2.51 · U.S. 2.99
2/5Health inspections Below average
1/5Staffing Much below average
1/5Quality measures Much below average
1/5Short-stay (rehab) quality Much below average
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on May 23, 2025, when they cited 11 problems, 3 of them from complaint investigations. The most common area was quality of life and care (5 citations). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 11 are marked corrected in the CMS data. At its most recent standard inspection (May 23, 2025) it had 11 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.23 hours per resident per day here, 6% less than the Missouri average (3.43) and 16% less than the U.S. average (3.86). Registered nurses account for 0.40 of those hours, versus 0.46 in Missouri and 0.68 nationally.

How Manchester Rehab and Healthcare Center compares

This home's latest CMS figures next to the averages for St. Louis-area homes (97), Missouri (487) and the U.S. (14,680).

This homeSt. Louis areaMissouriU.S.
Total nurse hours per resident per day3.233.663.433.86
Registered nurse hours per resident per day0.400.430.460.68
Weekend nurse hours per resident per day2.903.223.013.42
Nursing staff turnover (past year)—58%56%46%
Registered nurse turnover (past year)—56%48%43%
Citations at the most recent standard inspection1114.711.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

May 23, 202511standard + complaint · 1 harm-level citation
Nov 7, 20241complaint
Sep 20, 20241complaint
Jul 8, 20241complaint · 1 harm-level citation
May 23, 20243complaint
Jan 16, 20242complaint
Dec 5, 202314standard + complaint
Feb 25, 202020standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 53 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
May 23, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
J immediate jeopardyDeficient, Provider has date of correction
May 23, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights · complaint
EDeficient, Provider has date of correction
May 23, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
May 23, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
EDeficient, Provider has date of correction
May 23, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
May 23, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary · complaint
EDeficient, Provider has date of correction
May 23, 2025Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
May 23, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
May 23, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
May 23, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction
May 23, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration
DDeficient, Provider has date of correction
Nov 7, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DPast Non-Compliance
Sep 20, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
Jul 8, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
May 23, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
May 23, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy service · complaint
DDeficient, Provider has date of correction
May 23, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Jan 16, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Jan 16, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Dec 5, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy service
DDeficient, Provider has date of correction
Dec 5, 2023Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident rights
CDeficient, Provider has date of correction
Dec 5, 2023Ensure that residents are free from significant medication errors.
Pharmacy service · complaint
DDeficient, Provider has date of correction
Dec 5, 2023Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
CDeficient, Provider has date of correction
Dec 5, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Dec 5, 2023Provide activities to meet all resident's needs.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Dec 5, 2023Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident rights · complaint
DDeficient, Provider has date of correction
Dec 5, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Dec 5, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
EDeficient, Provider has date of correction
Dec 5, 2023Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident rights
EDeficient, Provider has date of correction
Dec 5, 2023Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and physician services
EDeficient, Provider has date of correction
Dec 5, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Dec 5, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
DDeficient, Provider has date of correction
Dec 5, 2023Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
DDeficient, Provider has date of correction
Feb 25, 2020Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy service
EDeficient, Provider has date of correction
Feb 25, 2020Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Feb 25, 2020Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care
DDeficient, Provider has date of correction
Feb 25, 2020Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
Feb 25, 2020Provide activities to meet all resident's needs.
Quality of life and care
DDeficient, Provider has date of correction
Feb 25, 2020Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
DDeficient, Provider has date of correction
Feb 25, 2020Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
May 23, 2025Fine$197,132
May 23, 2025Payment Denial12 days

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Questions about Manchester Rehab and Healthcare Center

Answers computed from CMS data for this facility.

What is Manchester Rehab and Healthcare Center's Medicare rating?

Medicare rates Manchester Rehab and Healthcare Center 1 out of 5 stars overall (much below average). The average for St. Louis-area nursing homes is 2.1, for Missouri 2.51 and for the U.S. 2.99.

How did Manchester Rehab and Healthcare Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on May 23, 2025, when they cited 11 problems, 3 of them from complaint investigations. The most common area was quality of life and care (5 citations). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 11 are marked corrected in the CMS data. At its most recent standard inspection (May 23, 2025) it had 11 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Has Manchester Rehab and Healthcare Center been fined?

Yes. CMS reports 1 fine totaling $197,132 in the past three years.

Does Manchester Rehab and Healthcare Center accept Medicaid?

Manchester Rehab and Healthcare Center is certified for both Medicare and Medicaid. Call (636) 391-0666 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.