Nursing home · St. Louis, MO

Normandy Nursing Center

7301 St Charles Rock Rd, St. Louis, MO 63133 · 116 certified beds · for profit ownership · part of Mgm Healthcare

Medicare & MedicaidFined $37,665 in 3 yearsMedicare abuse icon

Call (314) 862-0555 Directions

Medicare overall rating1 / 5Much below averageSt. Louis area 2.1 · Missouri 2.51 · U.S. 2.99

2/5Health inspections Below average

1/5Staffing Much below average

3/5Quality measures Average

2/5Short-stay (rehab) quality Below average

4/5Long-stay quality Above average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jun 30, 2026, when they cited 2 problems from complaint investigations. The most common area was quality of life and care (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (May 16, 2025) it had 17 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.22 hours per resident per day here, 6% less than the Missouri average (3.43) and 17% less than the U.S. average (3.86). Registered nurses account for 0.22 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 56% over the past year, 0 points higher than Missouri (56%) and 10 points higher than the U.S. (46%).

How Normandy Nursing Center compares

This home's latest CMS figures next to the averages for St. Louis-area homes (97), Missouri (487) and the U.S. (14,680).

	This home	St. Louis area	Missouri	U.S.
Total nurse hours per resident per day	3.22	3.66	3.43	3.86
Registered nurse hours per resident per day	0.22	0.43	0.46	0.68
Weekend nurse hours per resident per day	2.83	3.22	3.01	3.42
Nursing staff turnover (past year)	56%	58%	56%	46%
Registered nurse turnover (past year)	—	56%	48%	43%
Citations at the most recent standard inspection	17	14.7	11.4	9.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jun 30, 20262complaint · 1 harm-level citation

Aug 21, 20251complaint

May 16, 202515standard + complaint · 1 harm-level citation

Feb 4, 20253complaint

Jul 26, 20241complaint

Jun 11, 20241complaint

Dec 15, 202311standard + complaint

Oct 20, 20231complaint · 1 harm-level citation

Sep 15, 20205standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 40 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations

Date	Deficiency	Severity	Status
Jun 30, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint	G actual harm	Deficient, Provider has date of correction
Jun 30, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident rights · complaint	D	Deficient, Provider has date of correction
Aug 21, 2025	Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning · complaint	D	Deficient, Provider has date of correction
May 16, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint	G actual harm	Deficient, Provider has date of correction
May 16, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care	D	Deficient, Provider has date of correction
May 16, 2025	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and dietary	D	Deficient, Provider has date of correction
May 16, 2025	Ensure medication error rates are not 5 percent or greater. Pharmacy service · complaint	D	Deficient, Provider has date of correction
May 16, 2025	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of life and care · complaint	D	Deficient, Provider has date of correction
May 16, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care	D	Deficient, Provider has date of correction
May 16, 2025	Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care	D	Deficient, Provider has date of correction
May 16, 2025	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of life and care	D	Deficient, Provider has date of correction
May 16, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary	F	Deficient, Provider has date of correction
May 16, 2025	1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to. Resident rights	D	Deficient, Provider has date of correction
May 16, 2025	Reasonably accommodate the needs and preferences of each resident. Resident rights	D	Deficient, Provider has date of correction
May 16, 2025	Provide and implement an infection prevention and control program. Infection control	E	Deficient, Provider has date of correction
May 16, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care	E	Deficient, Provider has date of correction
May 16, 2025	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental	F	Deficient, Provider has date of correction
May 16, 2025	Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). Freedom from abuse, neglect, and exploitation	D	Deficient, Provider has date of correction
Feb 4, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident rights · complaint	E	Deficient, Provider has date of correction
Feb 4, 2025	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental · complaint	D	Deficient, Provider has date of correction
Feb 4, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary · complaint	F	Deficient, Provider has date of correction
Jul 26, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint	D	Deficient, Provider has date of correction
Jun 11, 2024	Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care · complaint	D	Deficient, Provider has date of correction
Dec 15, 2023	Provide enough food/fluids to maintain a resident's health. Quality of life and care	D	Deficient, Provider has date of correction
Dec 15, 2023	Notify the resident or the residentâs representative in writing how long the nursing home will hold the residentâs bed in cases of transfer to a hospital or therapeutic leave. Resident rights	C	Deficient, Provider has date of correction
Dec 15, 2023	Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident rights	E	Deficient, Provider has date of correction
Dec 15, 2023	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident rights	C	Deficient, Provider has date of correction
Dec 15, 2023	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights	C	Deficient, Provider has date of correction
Dec 15, 2023	PASARR screening for Mental disorders or Intellectual Disabilities Resident assessment and care planning	D	Deficient, Provider has date of correction
Dec 15, 2023	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection control	E	Deficient, Provider has date of correction
Dec 15, 2023	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary	E	Deficient, Provider has date of correction
Dec 15, 2023	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and dietary	E	Deficient, Provider has date of correction
Dec 15, 2023	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service · complaint	E	Deficient, Provider has date of correction
Dec 15, 2023	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and physician services	E	Deficient, Provider has date of correction
Oct 20, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint	J immediate jeopardy	Past Non-Compliance
Sep 15, 2020	Ensure residents have reasonable access to and privacy in their use of communication methods. Resident rights	E	Deficient, Provider has date of correction
Sep 15, 2020	Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning	E	Deficient, Provider has date of correction
Sep 15, 2020	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care	E	Deficient, Provider has date of correction
Sep 15, 2020	Provide and implement an infection prevention and control program. Infection control	E	Deficient, Provider has date of correction
Sep 15, 2020	Ensure medication error rates are not 5 percent or greater. Pharmacy service	D	Deficient, Provider has date of correction

Fines and penalties

Date	Type	Amount
Jun 30, 2026	Fine	$28,350
May 16, 2025	Payment Denial	12 days
Oct 20, 2023	Fine	$9,315

Location

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Questions about Normandy Nursing Center

Answers computed from CMS data for this facility.

What is Normandy Nursing Center's Medicare rating?

Medicare rates Normandy Nursing Center 1 out of 5 stars overall (much below average). The average for St. Louis-area nursing homes is 2.1, for Missouri 2.51 and for the U.S. 2.99.

How did Normandy Nursing Center do on its last inspection?

Has Normandy Nursing Center been fined?

Yes. CMS reports 2 fines totaling $37,665 in the past three years.

Does Normandy Nursing Center accept Medicaid?

Normandy Nursing Center is certified for both Medicare and Medicaid. Call (314) 862-0555 to ask whether a Medicaid bed is open.

Other nursing homes near St. Louis

Compare all 97 St. Louis-area nursing homes · Homes that take Medicaid · Rehab and skilled nursing · St. Louis guide

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.