Senior CareScorecard

Nursing home · Mountain View, MO

Mountain View Healthcare

1211 North Ash Street, Mountain View, MO 65548 · 105 certified beds · non profit ownership

Medicare & Medicaid
Medicare overall rating5 / 5Much above averageWest Plains area 3.1 · Missouri 2.51 · U.S. 2.99
5/5Health inspections Much above average
3/5Staffing Average
4/5Quality measures Above average
4/5Short-stay (rehab) quality Above average
5/5Long-stay quality Much above average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Apr 4, 2025, when they cited 6 problems. The most common area was resident assessment and care planning (2 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 6 are marked corrected in the CMS data. At its most recent standard inspection (Apr 4, 2025) it had 6 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.71 hours per resident per day here, 8% more than the Missouri average (3.43) and 4% less than the U.S. average (3.86). Registered nurses account for 0.55 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 55% over the past year, 1 points lower than Missouri (56%) and 9 points higher than the U.S. (46%).

How Mountain View Healthcare compares

This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).

This homeWest Plains areaMissouriU.S.
Total nurse hours per resident per day3.713.373.433.86
Registered nurse hours per resident per day0.550.470.460.68
Weekend nurse hours per resident per day3.182.923.013.42
Nursing staff turnover (past year)55%51%56%46%
Registered nurse turnover (past year)62%39%48%43%
Citations at the most recent standard inspection67.411.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Apr 4, 20256standard
Jan 11, 20241standard
Sep 8, 20232complaint
Apr 22, 20225standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 14 of 14 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Apr 4, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction
Apr 4, 2025Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 4, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 4, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
Apr 4, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction
Apr 4, 2025Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Jan 11, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Sep 8, 2023Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Sep 8, 2023Provide and implement an infection prevention and control program.
Infection control · complaint
EDeficient, Provider has date of correction
Apr 22, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Apr 22, 2022Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
EDeficient, Provider has date of correction
Apr 22, 2022Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Apr 22, 2022Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 22, 2022Provide enough food/fluids to maintain a resident's health.
Quality of life and care
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Reviews

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Questions about Mountain View Healthcare

Answers computed from CMS data for this facility.

What is Mountain View Healthcare's Medicare rating?

Medicare rates Mountain View Healthcare 5 out of 5 stars overall (much above average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did Mountain View Healthcare do on its last inspection?

Inspectors' most recent visit in the CMS data was on Apr 4, 2025, when they cited 6 problems. The most common area was resident assessment and care planning (2 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 6 are marked corrected in the CMS data. At its most recent standard inspection (Apr 4, 2025) it had 6 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Has Mountain View Healthcare been fined?

CMS reports no federal fines for this facility in the past three years.

Does Mountain View Healthcare accept Medicaid?

Mountain View Healthcare is certified for both Medicare and Medicaid. Call (417) 934-6818 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.