Senior CareScorecard

Nursing home · Birch Tree, MO

Rock Point Nursing Center

8477 North Street, Birch Tree, MO 65438 · 86 certified beds · for profit ownership · part of Paradigm Senior Management

Medicare & Medicaid
Medicare overall rating3 / 5AverageWest Plains area 3.1 · Missouri 2.51 · U.S. 2.99
4/5Health inspections Above average
1/5Staffing Much below average
2/5Quality measures Below average
–Short-stay (rehab) quality Not rated
2/5Long-stay quality Below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Mar 19, 2026, when they cited 10 problems. The most common area was resident rights (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 10 are marked corrected in the CMS data. At its most recent standard inspection (Mar 19, 2026) it had 10 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.02 hours per resident per day here, 12% less than the Missouri average (3.43) and 22% less than the U.S. average (3.86). Registered nurses account for 0.20 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 56% over the past year, 0 points lower than Missouri (56%) and 10 points higher than the U.S. (46%).

How Rock Point Nursing Center compares

This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).

This homeWest Plains areaMissouriU.S.
Total nurse hours per resident per day3.023.373.433.86
Registered nurse hours per resident per day0.200.470.460.68
Weekend nurse hours per resident per day2.672.923.013.42
Nursing staff turnover (past year)56%51%56%46%
Registered nurse turnover (past year)20%39%48%43%
Citations at the most recent standard inspection107.411.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Mar 19, 202610standard
Jan 9, 20254standard
Sep 29, 20237standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 21 of 21 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Mar 19, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Mar 19, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Mar 19, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction
Mar 19, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident rights
DDeficient, Provider has date of correction
Mar 19, 2026Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident assessment and care planning
DDeficient, Provider has date of correction
Mar 19, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction
Mar 19, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Mar 19, 2026Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of life and care
DDeficient, Provider has date of correction
Mar 19, 2026Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Mar 19, 2026Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident rights
DDeficient, Provider has date of correction
Jan 9, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy service
DDeficient, Provider has date of correction
Jan 9, 2025Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Jan 9, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Jan 9, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Sep 29, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
EDeficient, Provider has date of correction
Sep 29, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Sep 29, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Sep 29, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
DDeficient, Provider has date of correction
Sep 29, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
Sep 29, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
DDeficient, Provider has date of correction
Sep 29, 2023Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Rock Point Nursing Center

Answers computed from CMS data for this facility.

What is Rock Point Nursing Center's Medicare rating?

Medicare rates Rock Point Nursing Center 3 out of 5 stars overall (average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did Rock Point Nursing Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on Mar 19, 2026, when they cited 10 problems. The most common area was resident rights (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 10 are marked corrected in the CMS data. At its most recent standard inspection (Mar 19, 2026) it had 10 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Has Rock Point Nursing Center been fined?

CMS reports no federal fines for this facility in the past three years.

Does Rock Point Nursing Center accept Medicaid?

Rock Point Nursing Center is certified for both Medicare and Medicaid. Call (573) 292-3212 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.