Senior CareScorecard

Nursing home · West Plains, MO

West Vue Nursing and Rehabilitation Center

210 Davis Drive, West Plains, MO 65775 · 130 certified beds · non profit ownership

Medicare & Medicaid
Medicare overall rating2 / 5Below averageWest Plains area 3.1 · Missouri 2.51 · U.S. 2.99
3/5Health inspections Average
4/5Staffing Above average
1/5Quality measures Much below average
2/5Short-stay (rehab) quality Below average
1/5Long-stay quality Much below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Apr 16, 2026, when they cited 10 problems. The most common area was quality of life and care (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 10 are marked corrected in the CMS data. At its most recent standard inspection (Apr 16, 2026) it had 13 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 5.00 hours per resident per day here, 46% more than the Missouri average (3.43) and 29% more than the U.S. average (3.86). Registered nurses account for 0.71 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 42% over the past year, 14 points lower than Missouri (56%) and 4 points lower than the U.S. (46%).

How West Vue Nursing and Rehabilitation Center compares

This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).

This homeWest Plains areaMissouriU.S.
Total nurse hours per resident per day5.003.373.433.86
Registered nurse hours per resident per day0.710.470.460.68
Weekend nurse hours per resident per day4.192.923.013.42
Nursing staff turnover (past year)42%51%56%46%
Registered nurse turnover (past year)53%39%48%43%
Citations at the most recent standard inspection137.411.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Apr 16, 202610standard
Jan 16, 20263complaint
Jan 24, 20254standard
Nov 3, 20234standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 21 of 21 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Apr 16, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Apr 16, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction
Apr 16, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident rights
DDeficient, Provider has date of correction
Apr 16, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 16, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction
Apr 16, 2026Provide care or services that was trauma informed and/or culturally competent.
Quality of life and care
DDeficient, Provider has date of correction
Apr 16, 2026Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
DDeficient, Provider has date of correction
Apr 16, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy service
DDeficient, Provider has date of correction
Apr 16, 2026Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Apr 16, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident rights
DDeficient, Provider has date of correction
Jan 16, 2026Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration · complaint
DPast Non-Compliance
Jan 16, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights · complaint
DPast Non-Compliance
Jan 16, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
DPast Non-Compliance
Jan 24, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Jan 24, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 24, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Jan 24, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
DDeficient, Provider has date of correction
Nov 3, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Nov 3, 2023Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident assessment and care planning
DDeficient, Provider has date of correction
Nov 3, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
DDeficient, Provider has date of correction
Nov 3, 2023Dispose of garbage and refuse properly.
Nutrition and dietary
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about West Vue Nursing and Rehabilitation Center

Answers computed from CMS data for this facility.

What is West Vue Nursing and Rehabilitation Center's Medicare rating?

Medicare rates West Vue Nursing and Rehabilitation Center 2 out of 5 stars overall (below average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did West Vue Nursing and Rehabilitation Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on Apr 16, 2026, when they cited 10 problems. The most common area was quality of life and care (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 10 are marked corrected in the CMS data. At its most recent standard inspection (Apr 16, 2026) it had 13 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Has West Vue Nursing and Rehabilitation Center been fined?

CMS reports no federal fines for this facility in the past three years.

Does West Vue Nursing and Rehabilitation Center accept Medicaid?

West Vue Nursing and Rehabilitation Center is certified for both Medicare and Medicaid. Call (417) 256-2152 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.