Senior CareScorecard

Nursing home · Willow Springs, MO

Willow Care Nursing Home

2646 State Route 76, Willow Springs, MO 65793 · 105 certified beds · non profit ownership

Medicare & Medicaid
Medicare overall rating3 / 5AverageWest Plains area 3.1 · Missouri 2.51 · U.S. 2.99
4/5Health inspections Above average
3/5Staffing Average
1/5Quality measures Much below average
1/5Short-stay (rehab) quality Much below average
2/5Long-stay quality Below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jan 8, 2026, when they cited 4 problems. The most common area was nutrition and dietary (1 citation). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 4 are marked corrected in the CMS data. At its most recent standard inspection (Jan 8, 2026) it had 4 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.67 hours per resident per day here, 7% more than the Missouri average (3.43) and 5% less than the U.S. average (3.86). Registered nurses account for 0.45 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 59% over the past year, 3 points higher than Missouri (56%) and 13 points higher than the U.S. (46%).

How Willow Care Nursing Home compares

This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).

This homeWest Plains areaMissouriU.S.
Total nurse hours per resident per day3.673.373.433.86
Registered nurse hours per resident per day0.450.470.460.68
Weekend nurse hours per resident per day3.042.923.013.42
Nursing staff turnover (past year)59%51%56%46%
Registered nurse turnover (past year)20%39%48%43%
Citations at the most recent standard inspection47.411.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jan 8, 20264standard
Sep 26, 20248standard
Feb 10, 20234standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 16 of 16 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jan 8, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Jan 8, 2026Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident rights
EDeficient, Provider has date of correction
Jan 8, 2026Implement a program that monitors antibiotic use.
Infection control
EDeficient, Provider has date of correction
Jan 8, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction
Sep 26, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
DDeficient, Provider has date of correction
Sep 26, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
DDeficient, Provider has date of correction
Sep 26, 2024Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Sep 26, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
DDeficient, Provider has date of correction
Sep 26, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction
Sep 26, 2024Provide safe, appropriate pain management for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction
Sep 26, 2024Provide care or services that was trauma informed and/or culturally competent.
Quality of life and care
DDeficient, Provider has date of correction
Sep 26, 2024Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and physician services
DDeficient, Provider has date of correction
Feb 10, 2023Provide and implement an infection prevention and control program.
Infection control
FDeficient, Provider has date of correction
Feb 10, 2023Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
EDeficient, Provider has date of correction
Feb 10, 2023Provide activities to meet all resident's needs.
Quality of life and care
EDeficient, Provider has date of correction
Feb 10, 2023Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental
EDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Willow Care Nursing Home

Answers computed from CMS data for this facility.

What is Willow Care Nursing Home's Medicare rating?

Medicare rates Willow Care Nursing Home 3 out of 5 stars overall (average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did Willow Care Nursing Home do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jan 8, 2026, when they cited 4 problems. The most common area was nutrition and dietary (1 citation). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 4 are marked corrected in the CMS data. At its most recent standard inspection (Jan 8, 2026) it had 4 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Has Willow Care Nursing Home been fined?

CMS reports no federal fines for this facility in the past three years.

Does Willow Care Nursing Home accept Medicaid?

Willow Care Nursing Home is certified for both Medicare and Medicaid. Call (417) 469-3152 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.