Nursing home · Milan, MO
Milan Health Care Center
52435 Infirmary Road, Milan, MO 63556 · 100 certified beds · for profit ownership · part of Reliant Care Management
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Oct 30, 2025, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. All have been marked corrected. At its most recent standard inspection (Mar 5, 2025) it had 12 citations, compared with an average of 10.1 for Chillicothe-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 2.01 hours per resident per day here, 41% less than the Missouri average (3.43) and 48% less than the U.S. average (3.86). Registered nurses account for 0.19 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 59% over the past year, 3 points higher than Missouri (56%) and 13 points higher than the U.S. (46%).
How Milan Health Care Center compares
This home's latest CMS figures next to the averages for Chillicothe-area homes (20), Missouri (487) and the U.S. (14,680).
| This home | Chillicothe area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 2.01 | 3.28 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.19 | 0.43 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 1.79 | 2.88 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 59% | 56% | 56% | 46% |
| Registered nurse turnover (past year) | — | 47% | 48% | 43% |
| Citations at the most recent standard inspection | 12 | 10.1 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 40 of 45 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Oct 30, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | G actual harm | Past Non-Compliance |
| Jul 10, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and physician services · complaint | F | Deficient, Provider has date of correction |
| Jul 10, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and physician services · complaint | E | Deficient, Provider has date of correction |
| May 23, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| May 23, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and physician services · complaint | F | Deficient, Provider has date of correction |
| May 23, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and physician services · complaint | E | Deficient, Provider has date of correction |
| Mar 5, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care | E | Deficient, Provider has date of correction |
| Mar 5, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Mar 5, 2025 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Mar 5, 2025 | Reasonably accommodate the needs and preferences of each resident. Resident rights | D | Deficient, Provider has date of correction |
| Mar 5, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of life and care | D | Deficient, Provider has date of correction |
| Mar 5, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Mar 5, 2025 | Ensure each resident receives an accurate assessment. Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Mar 5, 2025 | Assess the resident when there is a significant change in condition Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Mar 5, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and physician services | F | Deficient, Provider has date of correction |
| Mar 5, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Mar 5, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and physician services | E | Deficient, Provider has date of correction |
| Jan 22, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | J immediate jeopardy | Deficient, Provider has date of correction |
| Oct 17, 2024 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Oct 17, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Oct 2, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Past Non-Compliance |
| May 7, 2024 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| May 7, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Nov 28, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Jun 13, 2023 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Provide or get specialized rehabilitative services as required for a resident. Quality of life and care | D | Deficient, Provider has date of correction |
| Jun 13, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care | D | Deficient, Provider has date of correction |
| Jun 13, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Jun 13, 2023 | Ensure each resident receives an accurate assessment. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Jun 13, 2023 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Jun 13, 2023 | Ensure that residents are free from significant medication errors. Pharmacy service | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. Nursing and physician services | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from abuse, neglect, and exploitation | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident rights | E | Deficient, Provider has date of correction |
| Jun 13, 2023 | Provide and implement an infection prevention and control program. Infection control | F | Deficient, Provider has date of correction |
| Jun 13, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| Jan 22, 2025 | Fine | $49,897 |
Location
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Reviews
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Questions about Milan Health Care Center
Answers computed from CMS data for this facility.
What is Milan Health Care Center's Medicare rating?
Medicare rates Milan Health Care Center 1 out of 5 stars overall (much below average). The average for Chillicothe-area nursing homes is 2.0, for Missouri 2.51 and for the U.S. 2.99.
How did Milan Health Care Center do on its last inspection?
Inspectors' most recent visit in the CMS data was on Oct 30, 2025, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. All have been marked corrected. At its most recent standard inspection (Mar 5, 2025) it had 12 citations, compared with an average of 10.1 for Chillicothe-area homes, 11.4 in Missouri and 9.2 nationally.
Has Milan Health Care Center been fined?
Yes. CMS reports 1 fine totaling $49,897 in the past three years.
Does Milan Health Care Center accept Medicaid?
Milan Health Care Center is certified for both Medicare and Medicaid. Call (660) 265-4032 to ask whether a Medicaid bed is open.
Other nursing homes near Milan
- 5/5Stonebridge ChillicotheChillicothe · 75 beds
- 4/5Golden Age Nursing HomeBraymer · 83 beds
- 4/5Pearl's Ii Eden for EldersPrinceton · 60 beds
- 3/5Daviess County Nursing and RehabilitationGallatin · 97 beds
- 3/5Life Care Center of CarrolltonCarrollton · 120 beds
- 3/5Pioneer Skilled Nursing CenterMarceline · 96 beds
Compare all 20 Chillicothe-area nursing homes · · Chillicothe guide
Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.