Nursing home · Centralia, MO
Heritage Hall Nursing Center
750 E Highway 22, Centralia, MO 65240 · 60 certified beds · for profit ownership · part of Americare Senior Living
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Nov 6, 2025, when they cited 1 problem from a complaint investigation. The most common area was resident assessment and care planning (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Aug 14, 2025) it had 5 citations, compared with an average of 12.0 for Columbia-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 3.26 hours per resident per day here, 5% less than the Missouri average (3.43) and 16% less than the U.S. average (3.86). Registered nurses account for 0.59 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 63% over the past year, 7 points higher than Missouri (56%) and 17 points higher than the U.S. (46%).
How Heritage Hall Nursing Center compares
This home's latest CMS figures next to the averages for Columbia-area homes (9), Missouri (487) and the U.S. (14,680).
| This home | Columbia area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 3.26 | 3.72 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.59 | 0.50 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 2.59 | 3.33 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 63% | 61% | 56% | 46% |
| Registered nurse turnover (past year) | 17% | 53% | 48% | 43% |
| Citations at the most recent standard inspection | 5 | 12.0 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 9 of 9 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Nov 6, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning · complaint | D | Deficient, Provider has date of correction |
| Aug 14, 2025 | Provide and implement an infection prevention and control program. Infection control | F | Deficient, Provider has date of correction |
| Aug 14, 2025 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident rights | E | Deficient, Provider has date of correction |
| Aug 14, 2025 | Ensure each resident receives an accurate assessment. Resident assessment and care planning | E | Deficient, Provider has date of correction |
| Aug 14, 2025 | Dispose of garbage and refuse properly. Nutrition and dietary | C | Deficient, Provider has date of correction |
| Jun 14, 2024 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Jun 14, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Jun 14, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care | D | Deficient, Provider has date of correction |
| Mar 24, 2023 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident rights | D | Deficient, Provider has date of correction |
Fines and penalties
No federal fines or payment denials reported by CMS in the past three years.
Location
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Reviews
No family reviews yet. Reviews from residents and families will appear here, kept separate from government data.
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Questions about Heritage Hall Nursing Center
Answers computed from CMS data for this facility.
What is Heritage Hall Nursing Center's Medicare rating?
Medicare rates Heritage Hall Nursing Center 4 out of 5 stars overall (above average). The average for Columbia-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.
How did Heritage Hall Nursing Center do on its last inspection?
Inspectors' most recent visit in the CMS data was on Nov 6, 2025, when they cited 1 problem from a complaint investigation. The most common area was resident assessment and care planning (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Aug 14, 2025) it had 5 citations, compared with an average of 12.0 for Columbia-area homes, 11.4 in Missouri and 9.2 nationally.
Has Heritage Hall Nursing Center been fined?
CMS reports no federal fines for this facility in the past three years.
Does Heritage Hall Nursing Center accept Medicaid?
Heritage Hall Nursing Center is certified for both Medicare and Medicaid. Call (573) 682-5551 to ask whether a Medicaid bed is open.
Other nursing homes near Centralia
- 5/5Columbia Post AcuteColumbia · 70 beds
- 5/5Lenoir Health Care CenterColumbia · 56 beds
- 2/5Columbia Manor Health & RehabilitationColumbia · 52 beds
- 2/5Neighborhoods Rehabilitation and Skilled Nursing BColumbia · 120 beds
- 1/5The BluffsColumbia · 132 beds
- 1/5Parkside ManorColumbia · 120 beds
Compare all 9 Columbia-area nursing homes · Homes that take Medicaid · Rehab and skilled nursing · Columbia guide
Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.