Senior CareScorecard

Nursing home · De Soto, MO

Hillcrest Care Center

1108 Clarke Street, De Soto, MO 63020 · 120 certified beds · for profit ownership · part of James & Judy Lincoln

Medicare & MedicaidFined $10,845 in 3 years
Medicare overall rating4 / 5Above averageDe Soto area 3.1 · Missouri 2.51 · U.S. 2.99
4/5Health inspections Above average
3/5Staffing Average
3/5Quality measures Average
4/5Short-stay (rehab) quality Above average
2/5Long-stay quality Below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jan 22, 2026, when they cited 6 problems. The most common area was resident rights (4 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 6 are marked corrected in the CMS data. At its most recent standard inspection (Jan 22, 2026) it had 6 citations, compared with an average of 8.3 for De Soto-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.30 hours per resident per day here, 4% less than the Missouri average (3.43) and 15% less than the U.S. average (3.86). Registered nurses account for 0.39 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 46% over the past year, 10 points lower than Missouri (56%) and 0 points lower than the U.S. (46%).

How Hillcrest Care Center compares

This home's latest CMS figures next to the averages for De Soto-area homes (11), Missouri (487) and the U.S. (14,680).

This homeDe Soto areaMissouriU.S.
Total nurse hours per resident per day3.303.263.433.86
Registered nurse hours per resident per day0.390.400.460.68
Weekend nurse hours per resident per day2.742.903.013.42
Nursing staff turnover (past year)46%60%56%46%
Registered nurse turnover (past year)14%53%48%43%
Citations at the most recent standard inspection68.311.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jan 22, 20266standard
Mar 28, 20251complaint
Oct 24, 20246standard
Aug 8, 20241complaint · 1 harm-level citation
Aug 25, 20238standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 22 of 22 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jan 22, 2026Dispose of garbage and refuse properly.
Nutrition and dietary
FDeficient, Provider has date of correction
Jan 22, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
DDeficient, Provider has date of correction
Jan 22, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Jan 22, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident rights
DDeficient, Provider has date of correction
Jan 22, 2026Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Jan 22, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Mar 28, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from abuse, neglect, and exploitation · complaint
EPast Non-Compliance
Oct 24, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care
DDeficient, Provider has date of correction
Oct 24, 2024Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and physician services
DDeficient, Provider has date of correction
Oct 24, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction
Oct 24, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
DDeficient, Provider has date of correction
Oct 24, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
DDeficient, Provider has date of correction
Oct 24, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Aug 8, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
J immediate jeopardyPast Non-Compliance
Aug 25, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
EDeficient, Provider has date of correction
Aug 25, 2023Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental
EDeficient, Provider has date of correction
Aug 25, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Aug 25, 2023Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
DDeficient, Provider has date of correction
Aug 25, 2023Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
DDeficient, Provider has date of correction
Aug 25, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Aug 25, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
DDeficient, Provider has date of correction
Aug 25, 2023Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
DDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Aug 8, 2024Fine$10,845

Location

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Questions about Hillcrest Care Center

Answers computed from CMS data for this facility.

What is Hillcrest Care Center's Medicare rating?

Medicare rates Hillcrest Care Center 4 out of 5 stars overall (above average). The average for De Soto-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did Hillcrest Care Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jan 22, 2026, when they cited 6 problems. The most common area was resident rights (4 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 6 are marked corrected in the CMS data. At its most recent standard inspection (Jan 22, 2026) it had 6 citations, compared with an average of 8.3 for De Soto-area homes, 11.4 in Missouri and 9.2 nationally.

Has Hillcrest Care Center been fined?

Yes. CMS reports 1 fine totaling $10,845 in the past three years.

Does Hillcrest Care Center accept Medicaid?

Hillcrest Care Center is certified for both Medicare and Medicaid. Call (636) 586-3022 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.