Senior CareScorecard

Nursing home · Jefferson City, MO

Heisinger Bluffs Healthcare Western Campus

1306 West Main Street, Jefferson City, MO 65109 · 69 certified beds · for profit ownership · part of Green Tree Health Management

Medicare & Medicaid
Medicare overall rating5 / 5Much above averageJefferson City area 2.8 · Missouri 2.51 · U.S. 2.99
5/5Health inspections Much above average
4/5Staffing Above average
3/5Quality measures Average
3/5Short-stay (rehab) quality Average
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Apr 3, 2026, when they cited 2 problems. The most common area was resident assessment and care planning (2 citations). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (Apr 3, 2026) it had 2 citations, compared with an average of 8.1 for Jefferson City-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 4.14 hours per resident per day here, 21% more than the Missouri average (3.43) and 7% more than the U.S. average (3.86). Registered nurses account for 0.59 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 47% over the past year, 9 points lower than Missouri (56%) and 1 points higher than the U.S. (46%).

How Heisinger Bluffs Healthcare Western Campus compares

This home's latest CMS figures next to the averages for Jefferson City-area homes (10), Missouri (487) and the U.S. (14,680).

This homeJefferson City areaMissouriU.S.
Total nurse hours per resident per day4.143.643.433.86
Registered nurse hours per resident per day0.590.450.460.68
Weekend nurse hours per resident per day3.783.193.013.42
Nursing staff turnover (past year)47%62%56%46%
Registered nurse turnover (past year)17%43%48%43%
Citations at the most recent standard inspection28.111.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Apr 3, 20262standard
Jun 6, 20251complaint
Dec 20, 20242complaint
Oct 18, 20243standard
Jun 3, 20241complaint
Feb 27, 20241complaint
Jul 20, 202314standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 24 of 24 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Apr 3, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Apr 3, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jun 6, 2025Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration · complaint
DDeficient, Provider has date of correction
Dec 20, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident rights · complaint
DDeficient, Provider has date of correction
Dec 20, 2024Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident rights · complaint
DDeficient, Provider has date of correction
Oct 18, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
EDeficient, Provider has date of correction
Oct 18, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Oct 18, 2024Keep residents' personal and medical records private and confidential.
Resident rights
DDeficient, Provider has date of correction
Jun 3, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
Feb 27, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights · complaint
DDeficient, Provider has date of correction
Jul 20, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Jul 20, 2023Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration
CDeficient, Provider has date of correction
Jul 20, 2023Post nurse staffing information every day.
Nursing and physician services
CDeficient, Provider has date of correction
Jul 20, 2023Provide activities to meet all resident's needs.
Quality of life and care
DDeficient, Provider has date of correction
Jul 20, 2023Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident rights
DDeficient, Provider has date of correction
Jul 20, 2023Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Jul 20, 2023Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
EDeficient, Provider has date of correction
Jul 20, 2023Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
EDeficient, Provider has date of correction
Jul 20, 2023Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy service
EDeficient, Provider has date of correction
Jul 20, 2023Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
EDeficient, Provider has date of correction
Jul 20, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Jul 20, 2023Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
Jul 20, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Jul 20, 2023Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
BDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Heisinger Bluffs Healthcare Western Campus

Answers computed from CMS data for this facility.

What is Heisinger Bluffs Healthcare Western Campus's Medicare rating?

Medicare rates Heisinger Bluffs Healthcare Western Campus 5 out of 5 stars overall (much above average). The average for Jefferson City-area nursing homes is 2.8, for Missouri 2.51 and for the U.S. 2.99.

How did Heisinger Bluffs Healthcare Western Campus do on its last inspection?

Inspectors' most recent visit in the CMS data was on Apr 3, 2026, when they cited 2 problems. The most common area was resident assessment and care planning (2 citations). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (Apr 3, 2026) it had 2 citations, compared with an average of 8.1 for Jefferson City-area homes, 11.4 in Missouri and 9.2 nationally.

Has Heisinger Bluffs Healthcare Western Campus been fined?

CMS reports no federal fines for this facility in the past three years.

Does Heisinger Bluffs Healthcare Western Campus accept Medicaid?

Heisinger Bluffs Healthcare Western Campus is certified for both Medicare and Medicaid. Call (573) 635-0166 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.