Senior CareScorecard

Nursing home · Joplin, MO

Westgate

3130 John Duffy Dr, Joplin, MO 64804 · 120 certified beds · for profit ownership · part of Circle B Enterprises

Medicare & MedicaidFined $100,284 in 3 years
Medicare overall rating2 / 5Below averageJoplin area 2.4 · Missouri 2.51 · U.S. 2.99
2/5Health inspections Below average
3/5Staffing Average
2/5Quality measures Below average
2/5Short-stay (rehab) quality Below average
2/5Long-stay quality Below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jun 4, 2026, when they cited 2 problems from complaint investigations. The most common area was quality of life and care (2 citations). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (Jun 7, 2024) it had 6 citations, compared with an average of 12.2 for Joplin-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.74 hours per resident per day here, 9% more than the Missouri average (3.43) and 3% less than the U.S. average (3.86). Registered nurses account for 0.51 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 54% over the past year, 2 points lower than Missouri (56%) and 8 points higher than the U.S. (46%).

How Westgate compares

This home's latest CMS figures next to the averages for Joplin-area homes (20), Missouri (487) and the U.S. (14,680).

This homeJoplin areaMissouriU.S.
Total nurse hours per resident per day3.743.133.433.86
Registered nurse hours per resident per day0.510.400.460.68
Weekend nurse hours per resident per day3.172.743.013.42
Nursing staff turnover (past year)54%53%56%46%
Registered nurse turnover (past year)27%36%48%43%
Citations at the most recent standard inspection612.211.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jun 4, 20262complaint · 1 harm-level citation
Jan 14, 20261complaint
Jul 1, 20251complaint
Dec 31, 20241complaint
Jun 7, 20243standard
Mar 15, 20241complaint
Sep 29, 20232complaint · 1 harm-level citation
Jul 21, 202212standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 23 of 23 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jun 4, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care · complaint
J immediate jeopardyDeficient, Provider has date of correction
Jun 4, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Jan 14, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
DPast Non-Compliance
Jul 1, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
DDeficient, Provider has date of correction
Dec 31, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy service · complaint
DPast Non-Compliance
Jun 7, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Jun 7, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Jun 7, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident assessment and care planning
DDeficient, Provider has date of correction
Mar 15, 2024Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident rights · complaint
DDeficient, Provider has date of correction
Sep 29, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Sep 29, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Jul 21, 2022Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jul 21, 2022Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
EDeficient, Provider has date of correction
Jul 21, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
EDeficient, Provider has date of correction
Jul 21, 2022Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Jul 21, 2022Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental
EDeficient, Provider has date of correction
Jul 21, 2022Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
DDeficient, Provider has date of correction
Jul 21, 2022Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
DDeficient, Provider has date of correction
Jul 21, 2022Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
Jul 21, 2022Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jul 21, 2022Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
Jul 21, 2022Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident rights
EDeficient, Provider has date of correction
Jul 21, 2022Provide activities to meet all resident's needs.
Quality of life and care
EDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Jun 4, 2026Fine$100,284
Jun 4, 2026Payment Denial4 days

Location

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Questions about Westgate

Answers computed from CMS data for this facility.

What is Westgate's Medicare rating?

Medicare rates Westgate 2 out of 5 stars overall (below average). The average for Joplin-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.

How did Westgate do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jun 4, 2026, when they cited 2 problems from complaint investigations. The most common area was quality of life and care (2 citations). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (Jun 7, 2024) it had 6 citations, compared with an average of 12.2 for Joplin-area homes, 11.4 in Missouri and 9.2 nationally.

Has Westgate been fined?

Yes. CMS reports 1 fine totaling $100,284 in the past three years.

Does Westgate accept Medicaid?

Westgate is certified for both Medicare and Medicaid. Call (417) 553-3688 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.