Nursing home · Kansas City, MO
Highland Rehabilitation & Health Care Center
904 East 68Th Street, Kansas City, MO 64131 · 162 certified beds · for profit ownership · part of Tutera Senior Living & Health Care
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Jul 17, 2026, when they cited 1 problem from a complaint investigation. The most common area was resident rights (1 citation). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Feb 8, 2025) it had 16 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 3.01 hours per resident per day here, 12% less than the Missouri average (3.43) and 22% less than the U.S. average (3.86). Registered nurses account for 0.25 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 49% over the past year, 7 points lower than Missouri (56%) and 3 points higher than the U.S. (46%).
How Highland Rehabilitation & Health Care Center compares
This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).
| This home | Kansas City area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 3.01 | 3.43 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.25 | 0.42 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 2.74 | 3.04 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 49% | 57% | 56% | 46% |
| Registered nurse turnover (past year) | 0% | 48% | 48% | 43% |
| Citations at the most recent standard inspection | 16 | 14.5 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 36 of 36 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Jul 17, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident rights · complaint | E | Past Non-Compliance |
| Jun 4, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | D | Past Non-Compliance |
| May 26, 2026 | Give the resident's representative the ability to exercise the resident's rights. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Mar 18, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | G actual harm | Past Non-Compliance |
| Dec 2, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | G actual harm | Deficient, Provider has date of correction |
| Dec 2, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | G actual harm | Deficient, Provider has date of correction |
| Mar 27, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | J immediate jeopardy | Past Non-Compliance |
| Feb 8, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Feb 8, 2025 | Ensure that residents are free from significant medication errors. Pharmacy service | D | Deficient, Provider has date of correction |
| Feb 8, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 8, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Feb 8, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Feb 8, 2025 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Feb 8, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident rights | D | Deficient, Provider has date of correction |
| Feb 8, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights | D | Deficient, Provider has date of correction |
| Feb 8, 2025 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Feb 8, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Apr 8, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Dec 1, 2023 | Prepare residents for a safe transfer or discharge from the nursing home. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Jul 7, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of life and care | D | Deficient, Provider has date of correction |
| Jul 7, 2023 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of life and care | D | Deficient, Provider has date of correction |
| Jul 7, 2023 | PASARR screening for Mental disorders or Intellectual Disabilities Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Jul 7, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of life and care | D | Deficient, Provider has date of correction |
| Jul 7, 2023 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Jul 7, 2023 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident rights | D | Deficient, Provider has date of correction |
| Nov 23, 2021 | Provide and implement an infection prevention and control program. Infection control | F | Deficient, Provider has date of correction |
| Nov 23, 2021 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident rights | E | Deficient, Provider has date of correction |
| Nov 23, 2021 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | E | Deficient, Provider has date of correction |
| Nov 23, 2021 | Post nurse staffing information every day. Nursing and physician services | E | Deficient, Provider has date of correction |
| Nov 23, 2021 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Nov 23, 2021 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Nov 23, 2021 | Dispose of garbage and refuse properly. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Nov 23, 2021 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental | E | Deficient, Provider has date of correction |
| Nov 23, 2021 | Notify the resident or the residentâs representative in writing how long the nursing home will hold the residentâs bed in cases of transfer to a hospital or therapeutic leave. Resident rights | D | Deficient, Provider has date of correction |
| Nov 23, 2021 | PASARR screening for Mental disorders or Intellectual Disabilities Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Nov 23, 2021 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy service | D | Deficient, Provider has date of correction |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| Mar 18, 2026 | Fine | $19,135 |
| Dec 2, 2025 | Fine | $34,034 |
| Feb 8, 2025 | Fine | $14,901 |
Location
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Reviews
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Questions about Highland Rehabilitation & Health Care Center
Answers computed from CMS data for this facility.
What is Highland Rehabilitation & Health Care Center's Medicare rating?
Medicare rates Highland Rehabilitation & Health Care Center 3 out of 5 stars overall (average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.
How did Highland Rehabilitation & Health Care Center do on its last inspection?
Inspectors' most recent visit in the CMS data was on Jul 17, 2026, when they cited 1 problem from a complaint investigation. The most common area was resident rights (1 citation). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Feb 8, 2025) it had 16 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.
Has Highland Rehabilitation & Health Care Center been fined?
Yes. CMS reports 3 fines totaling $68,070 in the past three years.
Does Highland Rehabilitation & Health Care Center accept Medicaid?
Highland Rehabilitation & Health Care Center is certified for both Medicare and Medicaid. Call (816) 333-5485 to ask whether a Medicaid bed is open.
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Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.