Senior CareScorecard

Nursing home · Licking, MO

Hickory Manor

209 Hickory Street, Licking, MO 65542 · 60 certified beds · for profit ownership

Medicare & Medicaid
Medicare overall rating2 / 5Below averageSalem area 2.1 · Missouri 2.51 · U.S. 2.99
3/5Health inspections Average
2/5Staffing Below average
1/5Quality measures Much below average
–Short-stay (rehab) quality Not rated
1/5Long-stay quality Much below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Apr 30, 2026, when they cited 14 problems. The most common area was resident assessment and care planning (5 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 14 are marked corrected in the CMS data. At its most recent standard inspection (Apr 30, 2026) it had 14 citations, compared with an average of 9.6 for Salem-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.70 hours per resident per day here, 8% more than the Missouri average (3.43) and 4% less than the U.S. average (3.86). Registered nurses account for 0.50 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 79% over the past year, 23 points higher than Missouri (56%) and 33 points higher than the U.S. (46%).

How Hickory Manor compares

This home's latest CMS figures next to the averages for Salem-area homes (7), Missouri (487) and the U.S. (14,680).

This homeSalem areaMissouriU.S.
Total nurse hours per resident per day3.703.423.433.86
Registered nurse hours per resident per day0.500.480.460.68
Weekend nurse hours per resident per day2.972.993.013.42
Nursing staff turnover (past year)79%57%56%46%
Registered nurse turnover (past year)80%49%48%43%
Citations at the most recent standard inspection149.611.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Apr 30, 202614standard
May 28, 20251complaint
Jan 23, 20258standard
Sep 24, 20241complaint
Jun 4, 20241complaint
Jan 11, 202412standard
Oct 30, 20231complaint

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 38 of 38 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Apr 30, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
DDeficient, Provider has date of correction
Apr 30, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 30, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental
DDeficient, Provider has date of correction
Apr 30, 2026Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Apr 30, 2026Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Quality of life and care
DDeficient, Provider has date of correction
Apr 30, 2026Provide care or services that was trauma informed and/or culturally competent.
Quality of life and care
DDeficient, Provider has date of correction
Apr 30, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Apr 30, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
DDeficient, Provider has date of correction
Apr 30, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 30, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 30, 2026Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 30, 2026Assess the resident when there is a significant change in condition
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 30, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction
Apr 30, 2026Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction
May 28, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Jan 23, 2025Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Jan 23, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Jan 23, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy service
DDeficient, Provider has date of correction
Jan 23, 2025Provide enough food/fluids to maintain a resident's health.
Quality of life and care
DDeficient, Provider has date of correction
Jan 23, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 23, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 23, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
Jan 23, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Sep 24, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
Jun 4, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
Jan 11, 2024Post nurse staffing information every day.
Nursing and physician services
DDeficient, Provider has date of correction
Jan 11, 2024Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and physician services
DDeficient, Provider has date of correction
Jan 11, 2024Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection control
DDeficient, Provider has date of correction
Jan 11, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
DDeficient, Provider has date of correction
Jan 11, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Jan 11, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy service
DDeficient, Provider has date of correction
Jan 11, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 11, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
DDeficient, Provider has date of correction
Jan 11, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
Jan 11, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 11, 2024Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 11, 2024Dispose of garbage and refuse properly.
Nutrition and dietary
FDeficient, Provider has date of correction
Oct 30, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights · complaint
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Hickory Manor

Answers computed from CMS data for this facility.

What is Hickory Manor's Medicare rating?

Medicare rates Hickory Manor 2 out of 5 stars overall (below average). The average for Salem-area nursing homes is 2.1, for Missouri 2.51 and for the U.S. 2.99.

How did Hickory Manor do on its last inspection?

Inspectors' most recent visit in the CMS data was on Apr 30, 2026, when they cited 14 problems. The most common area was resident assessment and care planning (5 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 14 are marked corrected in the CMS data. At its most recent standard inspection (Apr 30, 2026) it had 14 citations, compared with an average of 9.6 for Salem-area homes, 11.4 in Missouri and 9.2 nationally.

Has Hickory Manor been fined?

CMS reports no federal fines for this facility in the past three years.

Does Hickory Manor accept Medicaid?

Hickory Manor is certified for both Medicare and Medicaid. Call (573) 674-2111 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.