Nursing home · Ferguson, MO
Arbor Hills Care & Rehab Center
800 Chambers Road, Ferguson, MO 63135 · 150 certified beds · for profit ownership · part of Mgm Healthcare
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Feb 20, 2026, when they cited 13 problems, 2 of them from complaint investigations. The most common area was quality of life and care (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 13 are marked corrected in the CMS data. At its most recent standard inspection (Feb 20, 2026) it had 15 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 3.37 hours per resident per day here, about the same as the Missouri average (3.43) and 13% less than the U.S. average (3.86). Registered nurses account for 0.31 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 80% over the past year, 24 points higher than Missouri (56%) and 34 points higher than the U.S. (46%).
How Arbor Hills Care & Rehab Center compares
This home's latest CMS figures next to the averages for St. Louis-area homes (97), Missouri (487) and the U.S. (14,680).
| This home | St. Louis area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 3.37 | 3.66 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.31 | 0.43 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 2.77 | 3.22 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 80% | 58% | 56% | 46% |
| Registered nurse turnover (past year) | — | 56% | 48% | 43% |
| Citations at the most recent standard inspection | 15 | 14.7 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 40 of 65 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Feb 20, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Feb 20, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 20, 2026 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and dietary | D | Deficient, Provider has date of correction |
| Feb 20, 2026 | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration | D | Deficient, Provider has date of correction |
| Feb 20, 2026 | Ensure that residents are free from significant medication errors. Pharmacy service | D | Deficient, Provider has date of correction |
| Feb 20, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 20, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 20, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights | E | Deficient, Provider has date of correction |
| Feb 20, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Feb 20, 2026 | Provide and implement an infection prevention and control program. Infection control · complaint | E | Deficient, Provider has date of correction |
| Feb 20, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service | E | Deficient, Provider has date of correction |
| Feb 20, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident rights | E | Deficient, Provider has date of correction |
| Feb 20, 2026 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident rights | E | Deficient, Provider has date of correction |
| Sep 16, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint | E | Deficient, Provider has date of correction |
| Sep 16, 2025 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Apr 28, 2025 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care · complaint | D | Past Non-Compliance |
| Apr 3, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service · complaint | E | Deficient, Provider has date of correction |
| Mar 12, 2025 | Provide enough food/fluids to maintain a resident's health. Quality of life and care · complaint | G actual harm | Deficient, Provider has date of correction |
| Mar 12, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights · complaint | E | Deficient, Provider has date of correction |
| Mar 12, 2025 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Mar 12, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning · complaint | D | Deficient, Provider has date of correction |
| Jan 28, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | G actual harm | Deficient, Provider has date of correction |
| Jan 28, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint | G actual harm | Deficient, Provider has date of correction |
| Jan 28, 2025 | Provide enough food/fluids to maintain a resident's health. Quality of life and care · complaint | G actual harm | Deficient, Provider has date of correction |
| Jan 28, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Jan 28, 2025 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Jan 28, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning · complaint | D | Deficient, Provider has date of correction |
| Jan 28, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Jan 28, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Nov 15, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Nov 15, 2024 | Ensure that residents are free from significant medication errors. Pharmacy service · complaint | D | Deficient, Provider has date of correction |
| Sep 19, 2024 | Ensure that residents are free from significant medication errors. Pharmacy service · complaint | D | Deficient, Provider has date of correction |
| Sep 19, 2024 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and dietary · complaint | D | Deficient, Provider has date of correction |
| Sep 19, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Sep 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | E | Deficient, Provider has date of correction |
| Jun 17, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentâs advance directives. Quality of life and care · complaint | J immediate jeopardy | Deficient, Provider has date of correction |
| May 17, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from abuse, neglect, and exploitation · complaint | E | Deficient, Provider has date of correction |
| May 17, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy service · complaint | D | Deficient, Provider has date of correction |
| May 17, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy service · complaint | D | Deficient, Provider has date of correction |
| May 17, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| Jan 28, 2025 | Fine | $127,275 |
| Jan 28, 2025 | Payment Denial | 43 days |
| May 17, 2024 | Fine | $155,565 |
| May 17, 2024 | Payment Denial | 37 days |
Location
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Reviews
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Questions about Arbor Hills Care & Rehab Center
Answers computed from CMS data for this facility.
What is Arbor Hills Care & Rehab Center's Medicare rating?
Medicare rates Arbor Hills Care & Rehab Center 1 out of 5 stars overall (much below average). The average for St. Louis-area nursing homes is 2.1, for Missouri 2.51 and for the U.S. 2.99.
How did Arbor Hills Care & Rehab Center do on its last inspection?
Inspectors' most recent visit in the CMS data was on Feb 20, 2026, when they cited 13 problems, 2 of them from complaint investigations. The most common area was quality of life and care (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 13 are marked corrected in the CMS data. At its most recent standard inspection (Feb 20, 2026) it had 15 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.
Has Arbor Hills Care & Rehab Center been fined?
Yes. CMS reports 2 fines totaling $282,840 in the past three years.
Does Arbor Hills Care & Rehab Center accept Medicaid?
Arbor Hills Care & Rehab Center is certified for both Medicare and Medicaid. Call (314) 524-1111 to ask whether a Medicaid bed is open.
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Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.