Senior CareScorecard

Nursing home · Overland, MO

Bentleys Extended Care

3060 Ashby Road, Overland, MO 63114 · 72 certified beds · for profit ownership

Medicare & MedicaidFined $116,689 in 3 yearsMedicare abuse icon
Medicare overall rating1 / 5Much below averageSt. Louis area 2.1 · Missouri 2.51 · U.S. 2.99
1/5Health inspections Much below average
1/5Staffing Much below average
2/5Quality measures Below average
–Short-stay (rehab) quality Not rated
2/5Long-stay quality Below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on May 20, 2026, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Oct 24, 2024) it had 31 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

CMS has not published staffing figures for this facility.

How Bentleys Extended Care compares

This home's latest CMS figures next to the averages for St. Louis-area homes (97), Missouri (487) and the U.S. (14,680).

This homeSt. Louis areaMissouriU.S.
Total nurse hours per resident per day—3.663.433.86
Registered nurse hours per resident per day—0.430.460.68
Weekend nurse hours per resident per day—3.223.013.42
Nursing staff turnover (past year)—58%56%46%
Registered nurse turnover (past year)—56%48%43%
Citations at the most recent standard inspection3114.711.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

May 20, 20261complaint · 1 harm-level citation
Apr 30, 20262complaint
Feb 25, 20262complaint · 2 harm-level citations
Dec 10, 20253complaint · 1 harm-level citation
Apr 30, 20251complaint
Feb 4, 20253complaint · 2 harm-level citations
Oct 24, 202423standard
Jul 3, 20241complaint
Jun 30, 202323standard · 4 harm-level citations
Nov 7, 20198standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 67 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
May 20, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has date of correction
Apr 30, 2026Ensure that residents are free from significant medication errors.
Pharmacy service · complaint
DDeficient, Provider has date of correction
Apr 30, 2026Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services · complaint
EDeficient, Provider has date of correction
Feb 25, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Feb 25, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Dec 10, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Dec 10, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Dec 10, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Apr 30, 2025Provide routine and 24-hour emergency dental care for each resident.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Feb 4, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Feb 4, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
J immediate jeopardyDeficient, Provider has date of correction
Feb 4, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Oct 24, 2024Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and physician services
EDeficient, Provider has date of correction
Oct 24, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
DDeficient, Provider has date of correction
Oct 24, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy service
EDeficient, Provider has date of correction
Oct 24, 2024Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration
FDeficient, Provider has date of correction
Oct 24, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
EDeficient, Provider has date of correction
Oct 24, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Oct 24, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Oct 24, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Oct 24, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Oct 24, 2024Provide appropriate foot care.
Quality of life and care
DDeficient, Provider has date of correction
Oct 24, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
Oct 24, 2024Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of life and care
DDeficient, Provider has date of correction
Oct 24, 2024Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services
DDeficient, Provider has date of correction
Oct 24, 2024Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Oct 24, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
DDeficient, Provider has date of correction
Oct 24, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights
DDeficient, Provider has date of correction
Oct 24, 2024Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and physician services
EDeficient, Provider has date of correction
Oct 24, 2024Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection control
EDeficient, Provider has date of correction
Oct 24, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
EDeficient, Provider has date of correction
Oct 24, 2024Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Oct 24, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
EDeficient, Provider has date of correction
Oct 24, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
DDeficient, Provider has date of correction
Oct 24, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Jul 3, 2024Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and physician services · complaint
FDeficient, Provider has date of correction
Jun 30, 2023Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jun 30, 2023Ensure each resident receives an accurate assessment.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jun 30, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Jun 30, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Apr 30, 2026Fine$59,020
Dec 10, 2025Fine$28,700
Dec 10, 2025Payment Denial5 days
Feb 4, 2025Fine$28,969

Location

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Questions about Bentleys Extended Care

Answers computed from CMS data for this facility.

What is Bentleys Extended Care's Medicare rating?

Medicare rates Bentleys Extended Care 1 out of 5 stars overall (much below average). The average for St. Louis-area nursing homes is 2.1, for Missouri 2.51 and for the U.S. 2.99.

How did Bentleys Extended Care do on its last inspection?

Inspectors' most recent visit in the CMS data was on May 20, 2026, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Oct 24, 2024) it had 31 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Has Bentleys Extended Care been fined?

Yes. CMS reports 3 fines totaling $116,689 in the past three years.

Does Bentleys Extended Care accept Medicaid?

Bentleys Extended Care is certified for both Medicare and Medicaid. Call (314) 426-0433 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.