Senior CareScorecard

Nursing home · Town and Country, MO

Delmar Gardens West

13550 South Outer 40 Road, Town and Country, MO 63017 · 321 certified beds · for profit ownership · part of Delmar Gardens

Medicare & MedicaidFined $14,433 in 3 years
Medicare overall rating2 / 5Below averageSt. Louis area 2.1 · Missouri 2.51 · U.S. 2.99
3/5Health inspections Average
4/5Staffing Above average
1/5Quality measures Much below average
1/5Short-stay (rehab) quality Much below average
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Apr 11, 2025, when they cited 8 problems, 1 of them from complaint investigations. The most common area was pharmacy service (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 8 are marked corrected in the CMS data. At its most recent standard inspection (Apr 11, 2025) it had 8 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.62 hours per resident per day here, 6% more than the Missouri average (3.43) and 6% less than the U.S. average (3.86). Registered nurses account for 0.45 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 42% over the past year, 14 points lower than Missouri (56%) and 3 points lower than the U.S. (46%).

How Delmar Gardens West compares

This home's latest CMS figures next to the averages for St. Louis-area homes (97), Missouri (487) and the U.S. (14,680).

This homeSt. Louis areaMissouriU.S.
Total nurse hours per resident per day3.623.663.433.86
Registered nurse hours per resident per day0.450.430.460.68
Weekend nurse hours per resident per day3.523.223.013.42
Nursing staff turnover (past year)42%58%56%46%
Registered nurse turnover (past year)40%56%48%43%
Citations at the most recent standard inspection814.711.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Apr 11, 20258standard + complaint
Oct 9, 20242complaint
Aug 21, 20243complaint
Apr 29, 20242complaint
Apr 2, 20241complaint · 1 harm-level citation
Nov 17, 20237standard + complaint
Jan 15, 20206standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 29 of 29 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Apr 11, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Apr 11, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Apr 11, 2025Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Apr 11, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Apr 11, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
DDeficient, Provider has date of correction
Apr 11, 2025Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Apr 11, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy service
DDeficient, Provider has date of correction
Apr 11, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy service
EDeficient, Provider has date of correction
Oct 9, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
Oct 9, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Aug 21, 2024Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental · complaint
FDeficient, Provider has date of correction
Aug 21, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Aug 21, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
DDeficient, Provider has date of correction
Apr 29, 2024Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Apr 29, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights · complaint
DDeficient, Provider has date of correction
Apr 2, 2024Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of life and care · complaint
J immediate jeopardyPast Non-Compliance
Nov 17, 2023Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Nov 17, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
DDeficient, Provider has date of correction
Nov 17, 2023Ensure that residents are free from significant medication errors.
Pharmacy service
DDeficient, Provider has date of correction
Nov 17, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Nov 17, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
EDeficient, Provider has date of correction
Nov 17, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
EDeficient, Provider has date of correction
Nov 17, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
EDeficient, Provider has date of correction
Jan 15, 2020Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident rights
EDeficient, Provider has date of correction
Jan 15, 2020Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jan 15, 2020Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Jan 15, 2020Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy service
EDeficient, Provider has date of correction
Jan 15, 2020Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
EDeficient, Provider has date of correction
Jan 15, 2020Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Apr 2, 2024Fine$14,433

Location

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Questions about Delmar Gardens West

Answers computed from CMS data for this facility.

What is Delmar Gardens West's Medicare rating?

Medicare rates Delmar Gardens West 2 out of 5 stars overall (below average). The average for St. Louis-area nursing homes is 2.1, for Missouri 2.51 and for the U.S. 2.99.

How did Delmar Gardens West do on its last inspection?

Inspectors' most recent visit in the CMS data was on Apr 11, 2025, when they cited 8 problems, 1 of them from complaint investigations. The most common area was pharmacy service (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 8 are marked corrected in the CMS data. At its most recent standard inspection (Apr 11, 2025) it had 8 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.

Has Delmar Gardens West been fined?

Yes. CMS reports 1 fine totaling $14,433 in the past three years.

Does Delmar Gardens West accept Medicaid?

Delmar Gardens West is certified for both Medicare and Medicaid. Call (314) 878-1330 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.