Senior CareScorecard

Nursing home · Kansas City, MO

Bridgewood Health Care Center

11515 Troost, Kansas City, MO 64131 · 166 certified beds · for profit ownership · part of Reliant Care Management

Medicare & MedicaidFined $1,148,809 in 3 yearsSpecial Focus Facility candidateMedicare abuse icon
Medicare overall rating1 / 5Much below averageKansas City area 2.4 · Missouri 2.51 · U.S. 2.99
1/5Health inspections Much below average
1/5Staffing Much below average
3/5Quality measures Average
–Short-stay (rehab) quality Not rated
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jul 31, 2026, when they cited 2 problems from complaint investigations. The most common area was resident assessment and care planning (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 1 of 2 are marked corrected in the CMS data. At its most recent standard inspection (Apr 28, 2025) it had 43 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 2.45 hours per resident per day here, 29% less than the Missouri average (3.43) and 37% less than the U.S. average (3.86). Registered nurses account for 0.15 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 58% over the past year, 2 points higher than Missouri (56%) and 12 points higher than the U.S. (46%).

How Bridgewood Health Care Center compares

This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).

This homeKansas City areaMissouriU.S.
Total nurse hours per resident per day2.453.433.433.86
Registered nurse hours per resident per day0.150.420.460.68
Weekend nurse hours per resident per day2.243.043.013.42
Nursing staff turnover (past year)58%57%56%46%
Registered nurse turnover (past year)50%48%48%43%
Citations at the most recent standard inspection4314.511.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jul 31, 20262complaint
Jul 15, 20261complaint
May 19, 20261complaint · 1 harm-level citation
May 6, 20261complaint · 1 harm-level citation
Apr 22, 20261complaint · 1 harm-level citation
Apr 14, 20263complaint · 2 harm-level citations
Mar 20, 20261complaint · 1 harm-level citation
Mar 12, 20263complaint · 2 harm-level citations
Feb 26, 20264complaint · 2 harm-level citations
Jan 8, 20262complaint · 1 harm-level citation
Dec 22, 20251complaint · 1 harm-level citation
Nov 25, 20252complaint · 1 harm-level citation
Nov 20, 20251complaint
Aug 29, 20251complaint
Aug 22, 20255complaint · 1 harm-level citation
Jul 31, 20253complaint
Apr 28, 202520standard + complaint
Mar 5, 20253complaint · 1 harm-level citation
Jan 31, 20253complaint · 1 harm-level citation
Jan 3, 20252complaint
Dec 19, 20245complaint
Nov 15, 20241complaint · 1 harm-level citation
Oct 4, 20241complaint
Sep 12, 20243complaint · 1 harm-level citation
Aug 15, 20244complaint
Jul 31, 20241complaint · 1 harm-level citation
Jun 25, 20242complaint · 1 harm-level citation
May 30, 20242complaint
May 3, 20242complaint · 1 harm-level citation
Feb 9, 20243complaint · 1 harm-level citation
Dec 21, 20235complaint · 1 harm-level citation
Nov 30, 20232complaint · 1 harm-level citation
Nov 16, 20234complaint · 1 harm-level citation
Oct 18, 20232complaint · 1 harm-level citation
Oct 6, 20231complaint
May 7, 202320standard
May 27, 20218standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 126 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jul 31, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning · complaint
DDeficient, Provider has no plan of correction
Jul 31, 2026Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of life and care · complaint
DPast Non-Compliance
Jul 15, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
DPast Non-Compliance
May 19, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has date of correction
May 6, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has date of correction
Apr 22, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has date of correction
Apr 14, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
J immediate jeopardyDeficient, Provider has date of correction
Apr 14, 2026Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Apr 14, 2026Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Mar 20, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has date of correction
Mar 12, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Mar 12, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
J immediate jeopardyDeficient, Provider has date of correction
Mar 12, 2026Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Feb 26, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
H actual harmDeficient, Provider has date of correction
Feb 26, 2026Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Feb 26, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights · complaint
EDeficient, Provider has date of correction
Feb 26, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint
EDeficient, Provider has date of correction
Jan 8, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmPast Non-Compliance
Jan 8, 2026Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of life and care · complaint
DPast Non-Compliance
Dec 22, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmPast Non-Compliance
Nov 25, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
J immediate jeopardyDeficient, Provider has date of correction
Nov 25, 2025Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Administration · complaint
EDeficient, Provider has date of correction
Nov 20, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and dietary · complaint
DDeficient, Provider has date of correction
Aug 29, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident rights · complaint
EDeficient, Provider has date of correction
Aug 22, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident rights · complaint
DDeficient, Provider has date of correction
Aug 22, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmPast Non-Compliance
Aug 22, 2025Hire a qualified full-time social worker in a facility with more than 120 beds.
Administration · complaint
EDeficient, Provider has date of correction
Aug 22, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
DDeficient, Provider has date of correction
Aug 22, 2025Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Resident rights · complaint
DDeficient, Provider has date of correction
Jul 31, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights · complaint
EDeficient, Provider has date of correction
Jul 31, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident rights · complaint
EDeficient, Provider has date of correction
Jul 31, 2025Provide a bathroom in or located near each resident’s room.
Environmental · complaint
EDeficient, Provider has date of correction
Apr 28, 2025Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction
Apr 28, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Apr 28, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy service
DDeficient, Provider has date of correction
Apr 28, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Apr 28, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Apr 28, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
EDeficient, Provider has date of correction
Apr 28, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of life and care
DDeficient, Provider has date of correction
Apr 28, 2025Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and physician services
EDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Feb 26, 2026Fine$564,745
Feb 26, 2026Payment Denial53 days
Jan 8, 2026Fine$14,895
Dec 22, 2025Fine$14,939
Nov 20, 2025Fine$25,012
Jul 31, 2025Fine$12,627
Apr 28, 2025Fine$14,768
Apr 28, 2025Payment Denial6 days
Dec 19, 2024Fine$161,129
Nov 15, 2024Fine$12,038
Aug 15, 2024Payment Denial11 days
Aug 15, 2024Fine$51,266
Jul 31, 2024Fine$14,050
May 30, 2024Fine$54,406
May 3, 2024Fine$16,801
Nov 16, 2023Fine$192,133
Nov 16, 2023Payment Denial93 days

Location

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Questions about Bridgewood Health Care Center

Answers computed from CMS data for this facility.

What is Bridgewood Health Care Center's Medicare rating?

Medicare rates Bridgewood Health Care Center 1 out of 5 stars overall (much below average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.

How did Bridgewood Health Care Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jul 31, 2026, when they cited 2 problems from complaint investigations. The most common area was resident assessment and care planning (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 1 of 2 are marked corrected in the CMS data. At its most recent standard inspection (Apr 28, 2025) it had 43 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Has Bridgewood Health Care Center been fined?

Yes. CMS reports 13 fines totaling $1,148,809 in the past three years.

Does Bridgewood Health Care Center accept Medicaid?

Bridgewood Health Care Center is certified for both Medicare and Medicaid. Call (816) 943-0101 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.