Senior CareScorecard

Nursing home · Riverside, MO

Pinnacle Point Wellness & Rehabilitation

4700 Nw Cliffview Drive, Riverside, MO 64150 · 180 certified beds · for profit ownership

Medicare & MedicaidFined $52,878 in 3 years
Medicare overall rating3 / 5AverageKansas City area 2.4 · Missouri 2.51 · U.S. 2.99
3/5Health inspections Average
2/5Staffing Below average
3/5Quality measures Average
–Short-stay (rehab) quality Not rated
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jun 29, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Nov 20, 2025) it had 5 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.68 hours per resident per day here, 7% more than the Missouri average (3.43) and 5% less than the U.S. average (3.86). Registered nurses account for 0.10 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 80% over the past year, 24 points higher than Missouri (56%) and 34 points higher than the U.S. (46%).

How Pinnacle Point Wellness & Rehabilitation compares

This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).

This homeKansas City areaMissouriU.S.
Total nurse hours per resident per day3.683.433.433.86
Registered nurse hours per resident per day0.100.420.460.68
Weekend nurse hours per resident per day3.283.043.013.42
Nursing staff turnover (past year)80%57%56%46%
Registered nurse turnover (past year)100%48%48%43%
Citations at the most recent standard inspection514.511.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jun 29, 20261complaint
Apr 30, 20261complaint
Nov 20, 20253standard
Apr 10, 202512standard
Oct 15, 202417standard
Apr 19, 20241complaint
Feb 29, 20241complaint
Nov 20, 20233complaint · 1 harm-level citation

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 39 of 39 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jun 29, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DPast Non-Compliance
Apr 30, 2026Honor the resident's right to choose his or her attending physician.
Resident rights · complaint
EDeficient, Provider has date of correction
Nov 20, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
EDeficient, Provider has date of correction
Nov 20, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident rights
EDeficient, Provider has date of correction
Nov 20, 2025Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Apr 10, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Apr 10, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
DDeficient, Provider has date of correction
Apr 10, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy service
DDeficient, Provider has date of correction
Apr 10, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
DDeficient, Provider has date of correction
Apr 10, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 10, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident assessment and care planning
DDeficient, Provider has date of correction
Apr 10, 2025Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Apr 10, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
EDeficient, Provider has date of correction
Apr 10, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Apr 10, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights
EDeficient, Provider has date of correction
Apr 10, 2025The resident has the right to receive notices in a format and a language he or she understands.
Resident rights
EDeficient, Provider has date of correction
Apr 10, 2025Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident rights
EDeficient, Provider has date of correction
Oct 15, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
EDeficient, Provider has date of correction
Oct 15, 2024Ensure that residents are free from significant medication errors.
Pharmacy service
DDeficient, Provider has date of correction
Oct 15, 2024Assist a resident in gaining access to vision and hearing services.
Quality of life and care
DDeficient, Provider has date of correction
Oct 15, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Oct 15, 2024Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental
EDeficient, Provider has date of correction
Oct 15, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
EDeficient, Provider has date of correction
Oct 15, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary
EDeficient, Provider has date of correction
Oct 15, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy service
EDeficient, Provider has date of correction
Oct 15, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Oct 15, 2024Provide enough food/fluids to maintain a resident's health.
Quality of life and care
EDeficient, Provider has date of correction
Oct 15, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
EDeficient, Provider has date of correction
Oct 15, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Oct 15, 2024Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident assessment and care planning
EDeficient, Provider has date of correction
Oct 15, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
Oct 15, 2024Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
Oct 15, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
EDeficient, Provider has date of correction
Oct 15, 2024Reasonably accommodate the needs and preferences of each resident.
Resident rights
EDeficient, Provider has date of correction
Apr 19, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy service · complaint
EDeficient, Provider has date of correction
Feb 29, 2024Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration · complaint
FDeficient, Provider has date of correction
Nov 20, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
J immediate jeopardyDeficient, Provider has date of correction
Nov 20, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Nov 20, 2023Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental · complaint
DDeficient, Provider has date of correction

Fines and penalties

DateTypeAmount
Apr 19, 2024Payment Denial13 days
Nov 20, 2023Fine$52,878
Nov 20, 2023Payment Denial62 days

Location

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Questions about Pinnacle Point Wellness & Rehabilitation

Answers computed from CMS data for this facility.

What is Pinnacle Point Wellness & Rehabilitation's Medicare rating?

Medicare rates Pinnacle Point Wellness & Rehabilitation 3 out of 5 stars overall (average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.

How did Pinnacle Point Wellness & Rehabilitation do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jun 29, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Nov 20, 2025) it had 5 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Has Pinnacle Point Wellness & Rehabilitation been fined?

Yes. CMS reports 1 fine totaling $52,878 in the past three years.

Does Pinnacle Point Wellness & Rehabilitation accept Medicaid?

Pinnacle Point Wellness & Rehabilitation is certified for both Medicare and Medicaid. Call (816) 741-5105 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.