Nursing home · Independence, MO

Sunterra Springs Independence

19200 E 37Th Terrace S, Independence, MO 64057 · 38 certified beds · for profit ownership · part of Sunterra Springs

Medicare only

Call (816) 335-3008 Directions

Medicare overall rating5 / 5Much above averageKansas City area 2.4 · Missouri 2.51 · U.S. 2.99

4/5Health inspections Above average

3/5Staffing Average

5/5Quality measures Much above average

5/5Short-stay (rehab) quality Much above average

–Long-stay quality Not rated

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Feb 10, 2025, when they cited 3 problems. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Feb 10, 2025) it had 3 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 4.11 hours per resident per day here, 20% more than the Missouri average (3.43) and 6% more than the U.S. average (3.86). Registered nurses account for 0.97 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 65% over the past year, 9 points higher than Missouri (56%) and 20 points higher than the U.S. (46%).

How Sunterra Springs Independence compares

This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).

	This home	Kansas City area	Missouri	U.S.
Total nurse hours per resident per day	4.11	3.43	3.43	3.86
Registered nurse hours per resident per day	0.97	0.42	0.46	0.68
Weekend nurse hours per resident per day	3.57	3.04	3.01	3.42
Nursing staff turnover (past year)	65%	57%	56%	46%
Registered nurse turnover (past year)	67%	48%	48%	43%
Citations at the most recent standard inspection	3	14.5	11.4	9.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Feb 10, 20253standard

Dec 10, 20241complaint

Dec 26, 20231complaint

Jun 8, 202310standard

Sep 29, 20217standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 22 of 22 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations

Date	Deficiency	Severity	Status
Feb 10, 2025	Provide care or services that was trauma informed and/or culturally competent. Quality of life and care	D	Deficient, Provider has date of correction
Feb 10, 2025	Provide and implement an infection prevention and control program. Infection control	D	Deficient, Provider has date of correction
Feb 10, 2025	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and physician services	D	Deficient, Provider has date of correction
Dec 10, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint	D	Deficient, Provider has date of correction
Dec 26, 2023	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service · complaint	D	Past Non-Compliance
Jun 8, 2023	Provide a neutral and fair arbitration process and agree to arbitrator and venue. Administration	E	Deficient, Provider has date of correction
Jun 8, 2023	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of life and care	D	Deficient, Provider has date of correction
Jun 8, 2023	Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care	D	Deficient, Provider has date of correction
Jun 8, 2023	Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident assessment and care planning	D	Deficient, Provider has date of correction
Jun 8, 2023	Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care	D	Deficient, Provider has date of correction
Jun 8, 2023	Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration	E	Deficient, Provider has date of correction
Jun 8, 2023	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentâs advance directives. Quality of life and care	E	Deficient, Provider has date of correction
Jun 8, 2023	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident assessment and care planning	E	Deficient, Provider has date of correction
Jun 8, 2023	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from abuse, neglect, and exploitation	E	Deficient, Provider has date of correction
Jun 8, 2023	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident rights	E	Deficient, Provider has date of correction
Sep 29, 2021	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation	E	Deficient, Provider has date of correction
Sep 29, 2021	Observe each nurse aide's job performance and give regular training. Nursing and physician services	E	Deficient, Provider has date of correction
Sep 29, 2021	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy service	E	Deficient, Provider has date of correction
Sep 29, 2021	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident rights	D	Deficient, Provider has date of correction
Sep 29, 2021	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from abuse, neglect, and exploitation	D	Deficient, Provider has date of correction
Sep 29, 2021	Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation	D	Deficient, Provider has date of correction
Sep 29, 2021	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentâs advance directives. Quality of life and care	D	Deficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Sunterra Springs Independence

Answers computed from CMS data for this facility.

What is Sunterra Springs Independence's Medicare rating?

Medicare rates Sunterra Springs Independence 5 out of 5 stars overall (much above average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.

How did Sunterra Springs Independence do on its last inspection?

Has Sunterra Springs Independence been fined?

CMS reports no federal fines for this facility in the past three years.

Does Sunterra Springs Independence accept Medicaid?

Sunterra Springs Independence is certified for Medicare only, so it does not take Medicaid for long-term care. Call (816) 335-3008 to ask whether a Medicaid bed is open.

Other nursing homes near Independence

Compare all 60 Kansas City-area nursing homes · Homes that take Medicaid · Rehab and skilled nursing · Kansas City guide

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.