Senior CareScorecard

Nursing home · Humansville, MO

Northwood Hills Care Center

800 N Arthur St, Humansville, MO 65674 · 120 certified beds · for profit ownership · part of Life Care Centers of America

Medicare & Medicaid
Medicare overall rating2 / 5Below averageNevada area 2.4 · Missouri 2.51 · U.S. 2.99
2/5Health inspections Below average
3/5Staffing Average
3/5Quality measures Average
3/5Short-stay (rehab) quality Average
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jun 11, 2026, when they cited 3 problems from complaint investigations. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Nov 18, 2024) it had 15 citations, compared with an average of 11.0 for Nevada-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.47 hours per resident per day here, about the same as the Missouri average (3.43) and 10% less than the U.S. average (3.86). Registered nurses account for 0.29 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 44% over the past year, 12 points lower than Missouri (56%) and 2 points lower than the U.S. (46%).

How Northwood Hills Care Center compares

This home's latest CMS figures next to the averages for Nevada-area homes (16), Missouri (487) and the U.S. (14,680).

This homeNevada areaMissouriU.S.
Total nurse hours per resident per day3.473.353.433.86
Registered nurse hours per resident per day0.290.460.460.68
Weekend nurse hours per resident per day3.062.933.013.42
Nursing staff turnover (past year)44%52%56%46%
Registered nurse turnover (past year)38%44%48%43%
Citations at the most recent standard inspection1511.011.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jun 11, 20263complaint
Jan 28, 20251complaint
Nov 18, 202412standard
Feb 8, 20241complaint
Mar 2, 20239standard
Nov 6, 20199standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 35 of 35 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jun 11, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Jun 11, 2026Provide and implement an infection prevention and control program.
Infection control · complaint
DDeficient, Provider has date of correction
Jun 11, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights · complaint
DDeficient, Provider has date of correction
Jan 28, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Nov 18, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary
EDeficient, Provider has date of correction
Nov 18, 2024Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and dietary
DDeficient, Provider has date of correction
Nov 18, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
DDeficient, Provider has date of correction
Nov 18, 2024Provide care or services that was trauma informed and/or culturally competent.
Quality of life and care
DDeficient, Provider has date of correction
Nov 18, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Nov 18, 2024Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Nov 18, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and dietary
EDeficient, Provider has date of correction
Nov 18, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
EDeficient, Provider has date of correction
Nov 18, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
EDeficient, Provider has date of correction
Nov 18, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Nov 18, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Nov 18, 2024Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services
FDeficient, Provider has date of correction
Feb 8, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy service · complaint
DDeficient, Provider has date of correction
Mar 2, 2023Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
EDeficient, Provider has date of correction
Mar 2, 2023Ensure that residents are free from significant medication errors.
Pharmacy service
DDeficient, Provider has date of correction
Mar 2, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
DDeficient, Provider has date of correction
Mar 2, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
DDeficient, Provider has date of correction
Mar 2, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Mar 2, 2023Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Mar 2, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy service
EDeficient, Provider has date of correction
Mar 2, 2023PASARR screening for Mental disorders or Intellectual Disabilities
Resident assessment and care planning
EDeficient, Provider has date of correction
Mar 2, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Nov 6, 2019Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Nov 6, 2019Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
EDeficient, Provider has date of correction
Nov 6, 2019Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Nov 6, 2019Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident rights
EDeficient, Provider has date of correction
Nov 6, 2019Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident rights
EDeficient, Provider has date of correction
Nov 6, 2019Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
EDeficient, Provider has date of correction
Nov 6, 2019Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Nov 6, 2019Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy service
DDeficient, Provider has date of correction
Nov 6, 2019Post nurse staffing information every day.
Nursing and physician services
CDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Northwood Hills Care Center

Answers computed from CMS data for this facility.

What is Northwood Hills Care Center's Medicare rating?

Medicare rates Northwood Hills Care Center 2 out of 5 stars overall (below average). The average for Nevada-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.

How did Northwood Hills Care Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jun 11, 2026, when they cited 3 problems from complaint investigations. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Nov 18, 2024) it had 15 citations, compared with an average of 11.0 for Nevada-area homes, 11.4 in Missouri and 9.2 nationally.

Has Northwood Hills Care Center been fined?

CMS reports no federal fines for this facility in the past three years.

Does Northwood Hills Care Center accept Medicaid?

Northwood Hills Care Center is certified for both Medicare and Medicaid. Call (417) 754-2208 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.