Senior CareScorecard

Nursing home · Ash Grove, MO

Ash Grove Healthcare Facility

401 North Medical Drive, Ash Grove, MO 65604 · 82 certified beds · non profit ownership · part of Citizens Memorial Health Care

Medicare & Medicaid
Medicare overall rating3 / 5AverageSpringfield area 3.0 · Missouri 2.51 · U.S. 2.99
4/5Health inspections Above average
3/5Staffing Average
1/5Quality measures Much below average
1/5Short-stay (rehab) quality Much below average
1/5Long-stay quality Much below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Nov 20, 2025, when they cited 2 problems from complaint investigations. The most common area was quality of life and care (2 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (Jan 24, 2025) it had 3 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.20 hours per resident per day here, 7% less than the Missouri average (3.43) and 17% less than the U.S. average (3.86). Registered nurses account for 0.78 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 64% over the past year, 8 points higher than Missouri (56%) and 18 points higher than the U.S. (46%).

How Ash Grove Healthcare Facility compares

This home's latest CMS figures next to the averages for Springfield-area homes (24), Missouri (487) and the U.S. (14,680).

This homeSpringfield areaMissouriU.S.
Total nurse hours per resident per day3.203.653.433.86
Registered nurse hours per resident per day0.780.840.460.68
Weekend nurse hours per resident per day2.703.173.013.42
Nursing staff turnover (past year)64%56%56%46%
Registered nurse turnover (past year)60%43%48%43%
Citations at the most recent standard inspection312.211.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Nov 20, 20252complaint
Jan 24, 20251standard
Oct 10, 20241complaint
Aug 22, 20243complaint
Mar 7, 20241complaint
Sep 8, 20231complaint
Jun 2, 20235standard
Mar 6, 20201standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 15 of 15 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Nov 20, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Nov 20, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Jan 24, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
DDeficient, Provider has date of correction
Oct 10, 2024Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident rights · complaint
EDeficient, Provider has date of correction
Aug 22, 2024Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident rights · complaint
EDeficient, Provider has date of correction
Aug 22, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
DDeficient, Provider has date of correction
Aug 22, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Mar 7, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
DPast Non-Compliance
Sep 8, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Jun 2, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Jun 2, 2023Honor the resident's right to manage his or her financial affairs.
Resident rights
EDeficient, Provider has date of correction
Jun 2, 2023Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary
EDeficient, Provider has date of correction
Jun 2, 2023Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Jun 2, 2023Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Mar 6, 2020Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Ash Grove Healthcare Facility

Answers computed from CMS data for this facility.

What is Ash Grove Healthcare Facility's Medicare rating?

Medicare rates Ash Grove Healthcare Facility 3 out of 5 stars overall (average). The average for Springfield-area nursing homes is 3.0, for Missouri 2.51 and for the U.S. 2.99.

How did Ash Grove Healthcare Facility do on its last inspection?

Inspectors' most recent visit in the CMS data was on Nov 20, 2025, when they cited 2 problems from complaint investigations. The most common area was quality of life and care (2 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 2 are marked corrected in the CMS data. At its most recent standard inspection (Jan 24, 2025) it had 3 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.

Has Ash Grove Healthcare Facility been fined?

CMS reports no federal fines for this facility in the past three years.

Does Ash Grove Healthcare Facility accept Medicaid?

Ash Grove Healthcare Facility is certified for both Medicare and Medicaid. Call (417) 751-2575 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.