Nursing home · Springfield, MO
Sunterra Springs Springfield
4935 S National Ave, Springfield, MO 65810 · 38 certified beds · for profit ownership · part of Sunterra Springs
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Jun 2, 2025, when they cited 11 problems, 1 of them from complaint investigations. The most common area was quality of life and care (5 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 11 are marked corrected in the CMS data. At its most recent standard inspection (Jun 2, 2025) it had 11 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 3.99 hours per resident per day here, 16% more than the Missouri average (3.43) and 3% more than the U.S. average (3.86). Registered nurses account for 1.20 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 66% over the past year, 10 points higher than Missouri (56%) and 20 points higher than the U.S. (46%).
How Sunterra Springs Springfield compares
This home's latest CMS figures next to the averages for Springfield-area homes (24), Missouri (487) and the U.S. (14,680).
| This home | Springfield area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 3.99 | 3.65 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 1.20 | 0.84 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 3.39 | 3.17 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 66% | 56% | 56% | 46% |
| Registered nurse turnover (past year) | 50% | 43% | 48% | 43% |
| Citations at the most recent standard inspection | 11 | 12.2 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 27 of 27 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Jun 2, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Jun 2, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care | D | Deficient, Provider has date of correction |
| Jun 2, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from abuse, neglect, and exploitation | E | Deficient, Provider has date of correction |
| Jun 2, 2025 | Ensure medication error rates are not 5 percent or greater. Pharmacy service | D | Deficient, Provider has date of correction |
| Jun 2, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy service | D | Deficient, Provider has date of correction |
| Jun 2, 2025 | Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care | D | Deficient, Provider has date of correction |
| Jun 2, 2025 | Provide safe, appropriate pain management for a resident who requires such services. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Jun 2, 2025 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care | D | Deficient, Provider has date of correction |
| Jun 2, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentâs advance directives. Quality of life and care | D | Deficient, Provider has date of correction |
| Jun 2, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental | E | Deficient, Provider has date of correction |
| Jun 2, 2025 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Mar 4, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Aug 5, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Aug 5, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Nov 9, 2023 | Ensure that residents are free from significant medication errors. Pharmacy service | D | Deficient, Provider has date of correction |
| Nov 9, 2023 | Provide and implement an infection prevention and control program. Infection control | D | Deficient, Provider has date of correction |
| Nov 9, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Nov 9, 2023 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentâs advance directives. Quality of life and care | E | Deficient, Provider has date of correction |
| Nov 9, 2023 | Ensure medication error rates are not 5 percent or greater. Pharmacy service | D | Deficient, Provider has date of correction |
| Nov 9, 2023 | Ensure each resident receives an accurate assessment. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Nov 9, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. Resident rights | D | Deficient, Provider has date of correction |
| Nov 9, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Sep 12, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Sep 12, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning · complaint | D | Deficient, Provider has date of correction |
| Jul 29, 2021 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Jul 29, 2021 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Jul 29, 2021 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and dietary | D | Deficient, Provider has date of correction |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| Jun 2, 2025 | Payment Denial | 4 days |
| Oct 10, 2023 | Fine | $4,587 |
| Oct 2, 2023 | Fine | $4,587 |
| Sep 25, 2023 | Fine | $4,587 |
| Sep 18, 2023 | Fine | $4,587 |
Location
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Reviews
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Questions about Sunterra Springs Springfield
Answers computed from CMS data for this facility.
What is Sunterra Springs Springfield's Medicare rating?
Medicare rates Sunterra Springs Springfield 4 out of 5 stars overall (above average). The average for Springfield-area nursing homes is 3.0, for Missouri 2.51 and for the U.S. 2.99.
How did Sunterra Springs Springfield do on its last inspection?
Inspectors' most recent visit in the CMS data was on Jun 2, 2025, when they cited 11 problems, 1 of them from complaint investigations. The most common area was quality of life and care (5 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 11 are marked corrected in the CMS data. At its most recent standard inspection (Jun 2, 2025) it had 11 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.
Has Sunterra Springs Springfield been fined?
Yes. CMS reports 4 fines totaling $18,348 in the past three years.
Does Sunterra Springs Springfield accept Medicaid?
Sunterra Springs Springfield is certified for Medicare only, so it does not take Medicaid for long-term care. Call (417) 720-8050 to ask whether a Medicaid bed is open.
Other nursing homes near Springfield
- 5/5Springfield Rehabilitation & Health Care CenterSpringfield · 146 beds
- 5/5Wilson's Creek Nursing & RehabSpringfield · 172 beds
- 4/5Cox Medical Centers Meyer Orthopedic and SurgicalSpringfield · 28 beds
- 4/5The Manor at ElfindaleSpringfield · 100 beds
- 4/5The Maples Health and RehabilitationSpringfield · 120 beds
- 4/5Maranatha VillageSpringfield · 120 beds
Compare all 24 Springfield-area nursing homes · Homes that take Medicaid · Rehab and skilled nursing · Springfield guide
Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.