Nursing home · Springfield, MO
The Neighborhoods at Quail Creek
1514 West Lark, Springfield, MO 65810 · 120 certified beds · for profit ownership · part of Americare Senior Living
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Jun 26, 2026, when they cited 1 problem from a complaint investigation. The most common area was environmental (1 citation). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Aug 16, 2024) it had 10 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 4.16 hours per resident per day here, 21% more than the Missouri average (3.43) and 8% more than the U.S. average (3.86). Registered nurses account for 0.67 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 40% over the past year, 16 points lower than Missouri (56%) and 6 points lower than the U.S. (46%).
How The Neighborhoods at Quail Creek compares
This home's latest CMS figures next to the averages for Springfield-area homes (24), Missouri (487) and the U.S. (14,680).
| This home | Springfield area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 4.16 | 3.65 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.67 | 0.84 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 3.69 | 3.17 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 40% | 56% | 56% | 46% |
| Registered nurse turnover (past year) | 50% | 43% | 48% | 43% |
| Citations at the most recent standard inspection | 10 | 12.2 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 24 of 24 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Jun 26, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental · complaint | E | Deficient, Provider has date of correction |
| Aug 16, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental | F | Deficient, Provider has date of correction |
| Aug 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | E | Deficient, Provider has date of correction |
| Aug 16, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy service | E | Deficient, Provider has date of correction |
| Aug 16, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service | E | Deficient, Provider has date of correction |
| Aug 16, 2024 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Aug 16, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from abuse, neglect, and exploitation | D | Deficient, Provider has date of correction |
| Aug 16, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care | D | Deficient, Provider has date of correction |
| Aug 16, 2024 | Provide enough food/fluids to maintain a resident's health. Quality of life and care | D | Deficient, Provider has date of correction |
| Aug 16, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| May 14, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Apr 18, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from abuse, neglect, and exploitation · complaint | D | Past Non-Compliance |
| Oct 3, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | D | Deficient, Provider has date of correction |
| Oct 3, 2022 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | E | Deficient, Provider has date of correction |
| Oct 3, 2022 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation | D | Deficient, Provider has date of correction |
| Oct 3, 2022 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation | E | Deficient, Provider has date of correction |
| Oct 3, 2022 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation | E | Deficient, Provider has date of correction |
| Oct 15, 2019 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident rights | E | Deficient, Provider has date of correction |
| Oct 15, 2019 | Ensure medication error rates are not 5 percent or greater. Pharmacy service | E | Deficient, Provider has date of correction |
| Oct 15, 2019 | Ensure that residents are free from significant medication errors. Pharmacy service | E | Deficient, Provider has date of correction |
| Oct 15, 2019 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Oct 15, 2019 | Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care | D | Deficient, Provider has date of correction |
| Oct 15, 2019 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of life and care | D | Deficient, Provider has date of correction |
| Oct 15, 2019 | Provide and implement an infection prevention and control program. Infection control | D | Deficient, Provider has date of correction |
Fines and penalties
No federal fines or payment denials reported by CMS in the past three years.
Location
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Reviews
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Questions about The Neighborhoods at Quail Creek
Answers computed from CMS data for this facility.
What is The Neighborhoods at Quail Creek's Medicare rating?
Medicare rates The Neighborhoods at Quail Creek 3 out of 5 stars overall (average). The average for Springfield-area nursing homes is 3.0, for Missouri 2.51 and for the U.S. 2.99.
How did The Neighborhoods at Quail Creek do on its last inspection?
Inspectors' most recent visit in the CMS data was on Jun 26, 2026, when they cited 1 problem from a complaint investigation. The most common area was environmental (1 citation). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Aug 16, 2024) it had 10 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.
Has The Neighborhoods at Quail Creek been fined?
CMS reports no federal fines for this facility in the past three years.
Does The Neighborhoods at Quail Creek accept Medicaid?
The Neighborhoods at Quail Creek is certified for both Medicare and Medicaid. Call (417) 889-1275 to ask whether a Medicaid bed is open.
Other nursing homes near Springfield
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Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.