Nursing home · Florissant, MO
Bentwood Nursing & Rehab
1501 Charbonier Road, Florissant, MO 63031 · 116 certified beds · for profit ownership · part of Mgm Healthcare
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Jun 26, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Feb 24, 2026) it had 15 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 3.28 hours per resident per day here, 4% less than the Missouri average (3.43) and 15% less than the U.S. average (3.86). Registered nurses account for 0.31 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 77% over the past year, 21 points higher than Missouri (56%) and 31 points higher than the U.S. (46%).
How Bentwood Nursing & Rehab compares
This home's latest CMS figures next to the averages for St. Louis-area homes (97), Missouri (487) and the U.S. (14,680).
| This home | St. Louis area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 3.28 | 3.66 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.31 | 0.43 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 2.72 | 3.22 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 77% | 58% | 56% | 46% |
| Registered nurse turnover (past year) | 54% | 56% | 48% | 43% |
| Citations at the most recent standard inspection | 15 | 14.7 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 40 of 61 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Jun 26, 2026 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection control | E | Deficient, Provider has date of correction |
| Feb 24, 2026 | Ensure medication error rates are not 5 percent or greater. Pharmacy service · complaint | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Provide and implement an infection prevention and control program. Infection control | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 24, 2026 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Nov 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Nov 17, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Sep 26, 2024 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Sep 26, 2024 | Provide appropriate foot care. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| May 15, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from abuse, neglect, and exploitation | D | Deficient, Provider has date of correction |
| May 15, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy service | D | Deficient, Provider has date of correction |
| May 15, 2024 | Provide activities to meet all resident's needs. Quality of life and care | D | Deficient, Provider has date of correction |
| May 15, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| May 15, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities Resident assessment and care planning | D | Deficient, Provider has date of correction |
| May 15, 2024 | Notify the resident or the residentâs representative in writing how long the nursing home will hold the residentâs bed in cases of transfer to a hospital or therapeutic leave. Resident rights | D | Deficient, Provider has date of correction |
| May 15, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | D | Deficient, Provider has date of correction |
| May 15, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of life and care | D | Deficient, Provider has date of correction |
| May 15, 2024 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident rights | D | Deficient, Provider has date of correction |
| May 15, 2024 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident rights | D | Deficient, Provider has date of correction |
| May 15, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. Resident rights | D | Deficient, Provider has date of correction |
| May 15, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection control | E | Deficient, Provider has date of correction |
| May 15, 2024 | Implement a program that monitors antibiotic use. Infection control | E | Deficient, Provider has date of correction |
| May 15, 2024 | Provide and implement an infection prevention and control program. Infection control | F | Deficient, Provider has date of correction |
| May 15, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation | G actual harm | Deficient, Provider has date of correction |
| Mar 13, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | D | Past Non-Compliance |
| Mar 6, 2024 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Mar 6, 2024 | Provide or get specialized rehabilitative services as required for a resident. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 2, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentâs advance directives. Quality of life and care · complaint | J immediate jeopardy | Deficient, Provider has date of correction |
| Jan 23, 2024 | Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| May 6, 2022 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental | D | Deficient, Provider has date of correction |
| May 6, 2022 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration | D | Deficient, Provider has date of correction |
| May 6, 2022 | Ensure that residents are free from significant medication errors. Pharmacy service | D | Deficient, Provider has date of correction |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| May 15, 2024 | Fine | $73,450 |
| May 15, 2024 | Payment Denial | 4 days |
| Jan 23, 2024 | Fine | $34,015 |
Location
Map data © OpenStreetMap contributors.
We don't have licensed photos yet. See photos on Google Maps.
Reviews
No family reviews yet. Reviews from residents and families will appear here, kept separate from government data.
Read Google reviews (opens Google Maps).
Questions about Bentwood Nursing & Rehab
Answers computed from CMS data for this facility.
What is Bentwood Nursing & Rehab's Medicare rating?
Medicare rates Bentwood Nursing & Rehab 1 out of 5 stars overall (much below average). The average for St. Louis-area nursing homes is 2.1, for Missouri 2.51 and for the U.S. 2.99.
How did Bentwood Nursing & Rehab do on its last inspection?
Inspectors' most recent visit in the CMS data was on Jun 26, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Feb 24, 2026) it had 15 citations, compared with an average of 14.7 for St. Louis-area homes, 11.4 in Missouri and 9.2 nationally.
Has Bentwood Nursing & Rehab been fined?
Yes. CMS reports 2 fines totaling $107,465 in the past three years.
Does Bentwood Nursing & Rehab accept Medicaid?
Bentwood Nursing & Rehab is certified for both Medicare and Medicaid. Call (314) 921-2700 to ask whether a Medicaid bed is open.
Other nursing homes near Florissant
- 2/5The Pillars of North County Health & Rehab CenterFlorissant · 120 beds
- 2/5Stonebridge FlorissantFlorissant · 120 beds
- 1/5Crestwood Health Care CenterFlorissant · 150 beds
- 1/5Florissant Valley Health & Rehabilitation CenterFlorissant · 98 beds
- 1/5Lakeview Post AcuteFlorissant · 120 beds
- 1/5Rancho Rehab and Healthcare CenterFlorissant · 120 beds
Compare all 97 St. Louis-area nursing homes · Homes that take Medicaid · Rehab and skilled nursing · St. Louis guide
Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.