Nursing home · Independence, MO
Carmel Hills Wellness & Rehabilitation
810 East Walnut, Independence, MO 64050 · 194 certified beds · for profit ownership · part of Opco Skilled Management
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Mar 31, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Nov 25, 2024) it had 24 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 2.75 hours per resident per day here, 20% less than the Missouri average (3.43) and 29% less than the U.S. average (3.86). Registered nurses account for 0.30 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 55% over the past year, 1 points lower than Missouri (56%) and 9 points higher than the U.S. (46%).
How Carmel Hills Wellness & Rehabilitation compares
This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).
| This home | Kansas City area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 2.75 | 3.43 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.30 | 0.42 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 2.46 | 3.04 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 55% | 57% | 56% | 46% |
| Registered nurse turnover (past year) | 44% | 48% | 48% | 43% |
| Citations at the most recent standard inspection | 24 | 14.5 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 40 of 82 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Mar 31, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Past Non-Compliance |
| May 21, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary · complaint | F | Deficient, Provider has date of correction |
| May 21, 2025 | Ensure meals and snacks are served at times in accordance with residentâs needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and dietary · complaint | D | Deficient, Provider has date of correction |
| May 21, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and dietary · complaint | D | Deficient, Provider has date of correction |
| May 21, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| May 21, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| May 21, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident rights · complaint | D | Past Non-Compliance |
| May 21, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary · complaint | E | Deficient, Provider has date of correction |
| Jan 16, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary · complaint | D | Deficient, Provider has date of correction |
| Jan 16, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Notify the resident or the residentâs representative in writing how long the nursing home will hold the residentâs bed in cases of transfer to a hospital or therapeutic leave. Resident rights | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Provide or obtain dental services for each resident. Quality of life and care | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Provide and implement an infection prevention and control program. Infection control | F | Deficient, Provider has date of correction |
| Nov 25, 2024 | Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care | E | Deficient, Provider has date of correction |
| Nov 25, 2024 | Ensure each resident receives an accurate assessment. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary · complaint | E | Deficient, Provider has date of correction |
| Nov 25, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. Resident rights | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection control | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection control | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service | E | Deficient, Provider has date of correction |
| Nov 25, 2024 | Ensure that residents are free from significant medication errors. Pharmacy service | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy service | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of life and care | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of life and care | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Plan the resident's discharge to meet the resident's goals and needs. Resident assessment and care planning · complaint | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Nov 25, 2024 | Ensure medication error rates are not 5 percent or greater. Pharmacy service | D | Deficient, Provider has date of correction |
| Oct 16, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from abuse, neglect, and exploitation · complaint | E | Past Non-Compliance |
| Jun 28, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Feb 1, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Feb 1, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | J immediate jeopardy | Deficient, Provider has date of correction |
| Sep 7, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Sep 7, 2023 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Sep 7, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Past Non-Compliance |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| Feb 1, 2024 | Fine | $20,787 |
Location
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Reviews
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Questions about Carmel Hills Wellness & Rehabilitation
Answers computed from CMS data for this facility.
What is Carmel Hills Wellness & Rehabilitation's Medicare rating?
Medicare rates Carmel Hills Wellness & Rehabilitation 1 out of 5 stars overall (much below average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.
How did Carmel Hills Wellness & Rehabilitation do on its last inspection?
Inspectors' most recent visit in the CMS data was on Mar 31, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. All have been marked corrected. At its most recent standard inspection (Nov 25, 2024) it had 24 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.
Has Carmel Hills Wellness & Rehabilitation been fined?
Yes. CMS reports 1 fine totaling $20,787 in the past three years.
Does Carmel Hills Wellness & Rehabilitation accept Medicaid?
Carmel Hills Wellness & Rehabilitation is certified for both Medicare and Medicaid. Call (816) 461-9600 to ask whether a Medicaid bed is open.
Other nursing homes near Independence
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- 3/5Independence Manor Care CenterIndependence · 99 beds
- 3/5Monterey Park Rehabilitation & Health Care CenterIndependence · 122 beds
- 2/5The Rehabilitation Center of IndependenceIndependence · 130 beds
- 2/5Rosewood Rehab and Healthcare CenterIndependence · 300 beds
- 2/5Villages of Jackson CreekIndependence · 120 beds
Compare all 60 Kansas City-area nursing homes · Homes that take Medicaid · Rehab and skilled nursing · Kansas City guide
Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.