Nursing home · Independence, MO
Heritage Wellness & Rehabilitation
17451 Medical Center Parkway, Independence, MO 64057 · 118 certified beds · non profit ownership · part of Blue Sky Basin
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on May 14, 2026, when they cited 3 problems from complaint investigations. The most common area was freedom from abuse, neglect, and exploitation (3 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Feb 19, 2025) it had 47 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 4.21 hours per resident per day here, 23% more than the Missouri average (3.43) and 9% more than the U.S. average (3.86). Registered nurses account for 0.28 of those hours, versus 0.46 in Missouri and 0.68 nationally.
How Heritage Wellness & Rehabilitation compares
This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).
| This home | Kansas City area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 4.21 | 3.43 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.28 | 0.42 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 4.03 | 3.04 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | — | 57% | 56% | 46% |
| Registered nurse turnover (past year) | — | 48% | 48% | 43% |
| Citations at the most recent standard inspection | 47 | 14.5 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 40 of 80 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| May 14, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| May 14, 2026 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| May 14, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Jan 23, 2026 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident rights · complaint | E | Deficient, Provider has date of correction |
| Dec 19, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from abuse, neglect, and exploitation · complaint | E | Deficient, Provider has date of correction |
| Dec 19, 2025 | Ensure that residents are free from significant medication errors. Pharmacy service · complaint | E | Deficient, Provider has date of correction |
| May 14, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| May 14, 2025 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Notify the resident or the residentâs representative in writing how long the nursing home will hold the residentâs bed in cases of transfer to a hospital or therapeutic leave. Resident rights | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident rights | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident rights · complaint | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Provide activities to meet all resident's needs. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Provide safe, appropriate pain management for a resident who requires such services. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection control | E | Deficient, Provider has date of correction |
| Feb 19, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy service | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy service | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy service | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and dietary · complaint | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Keep all essential equipment working safely. Environmental | E | Deficient, Provider has date of correction |
| Feb 19, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of life and care | D | Deficient, Provider has date of correction |
| Feb 19, 2025 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection control | E | Deficient, Provider has date of correction |
| Feb 19, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident rights · complaint | E | Deficient, Provider has date of correction |
| Feb 19, 2025 | Implement a program that monitors antibiotic use. Infection control | E | Deficient, Provider has date of correction |
| Feb 19, 2025 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | J immediate jeopardy | Deficient, Provider has date of correction |
| Feb 19, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and physician services | F | Deficient, Provider has date of correction |
| Feb 19, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. Administration | F | Deficient, Provider has date of correction |
| Feb 19, 2025 | Provide and implement an infection prevention and control program. Infection control · complaint | F | Deficient, Provider has date of correction |
| Feb 19, 2025 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection control | F | Deficient, Provider has date of correction |
| Feb 19, 2025 | Honor the resident's right to manage his or her financial affairs. Resident rights | E | Deficient, Provider has date of correction |
| Feb 19, 2025 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident rights | E | Deficient, Provider has date of correction |
| Feb 19, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident rights | E | Deficient, Provider has date of correction |
| Feb 19, 2025 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration | F | Deficient, Provider has date of correction |
Fines and penalties
| Date | Type | Amount |
|---|---|---|
| Feb 19, 2025 | Payment Denial | 75 days |
| Feb 19, 2025 | Fine | $134,345 |
| Feb 20, 2024 | Fine | $4,938 |
| Feb 12, 2024 | Fine | $4,938 |
| Jan 22, 2024 | Fine | $14,814 |
| Jan 8, 2024 | Fine | $4,938 |
| Jan 2, 2024 | Fine | $4,587 |
| Dec 11, 2023 | Fine | $13,762 |
| Nov 20, 2023 | Fine | $4,587 |
| Nov 13, 2023 | Fine | $4,587 |
| Nov 6, 2023 | Fine | $4,587 |
| Oct 30, 2023 | Fine | $4,587 |
| Oct 23, 2023 | Fine | $4,587 |
| Oct 17, 2023 | Fine | $4,587 |
| Oct 10, 2023 | Fine | $4,587 |
| Oct 2, 2023 | Fine | $4,587 |
| Sep 25, 2023 | Fine | $4,587 |
| Sep 18, 2023 | Fine | $4,587 |
Location
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Reviews
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Questions about Heritage Wellness & Rehabilitation
Answers computed from CMS data for this facility.
What is Heritage Wellness & Rehabilitation's Medicare rating?
Medicare rates Heritage Wellness & Rehabilitation 1 out of 5 stars overall (much below average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.
How did Heritage Wellness & Rehabilitation do on its last inspection?
Inspectors' most recent visit in the CMS data was on May 14, 2026, when they cited 3 problems from complaint investigations. The most common area was freedom from abuse, neglect, and exploitation (3 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Feb 19, 2025) it had 47 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.
Has Heritage Wellness & Rehabilitation been fined?
Yes. CMS reports 17 fines totaling $228,192 in the past three years.
Does Heritage Wellness & Rehabilitation accept Medicaid?
Heritage Wellness & Rehabilitation is certified for both Medicare and Medicaid. Call (816) 373-7795 to ask whether a Medicaid bed is open.
Other nursing homes near Independence
- 5/5Sunterra Springs IndependenceIndependence · 38 beds
- 3/5Independence Manor Care CenterIndependence · 99 beds
- 3/5Monterey Park Rehabilitation & Health Care CenterIndependence · 122 beds
- 2/5The Rehabilitation Center of IndependenceIndependence · 130 beds
- 2/5Rosewood Rehab and Healthcare CenterIndependence · 300 beds
- 2/5Villages of Jackson CreekIndependence · 120 beds
Compare all 60 Kansas City-area nursing homes · Homes that take Medicaid · Rehab and skilled nursing · Kansas City guide
Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.