Senior CareScorecard

Nursing home · Liberty, MO

Norterre

2555 Norterre Circle, Liberty, MO 64068 · 60 certified beds · for profit ownership · part of Tutera Senior Living & Health Care

Medicare & Medicaid
Medicare overall rating3 / 5AverageKansas City area 2.4 · Missouri 2.51 · U.S. 2.99
3/5Health inspections Average
3/5Staffing Average
4/5Quality measures Above average
4/5Short-stay (rehab) quality Above average
5/5Long-stay quality Much above average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jul 23, 2026, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Jan 16, 2025) it had 12 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 4.95 hours per resident per day here, 44% more than the Missouri average (3.43) and 28% more than the U.S. average (3.86). Registered nurses account for 0.56 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 56% over the past year, 0 points lower than Missouri (56%) and 10 points higher than the U.S. (46%).

How Norterre compares

This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).

This homeKansas City areaMissouriU.S.
Total nurse hours per resident per day4.953.433.433.86
Registered nurse hours per resident per day0.560.420.460.68
Weekend nurse hours per resident per day4.303.043.013.42
Nursing staff turnover (past year)56%57%56%46%
Registered nurse turnover (past year)75%48%48%43%
Citations at the most recent standard inspection1214.511.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jul 23, 20261complaint · 1 harm-level citation
Nov 20, 20251complaint
Jan 16, 202511standard
Aug 23, 20197standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 20 of 20 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jul 23, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has plan of correction
Nov 20, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Jan 16, 2025Provide enough food/fluids to maintain a resident's health.
Quality of life and care
EDeficient, Provider has date of correction
Jan 16, 2025Ensure the activities program is directed by a qualified professional.
Quality of life and care
DDeficient, Provider has date of correction
Jan 16, 2025Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Environmental
EDeficient, Provider has date of correction
Jan 16, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy service
EDeficient, Provider has date of correction
Jan 16, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
EDeficient, Provider has date of correction
Jan 16, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
EDeficient, Provider has date of correction
Jan 16, 2025Provide activities to meet all resident's needs.
Quality of life and care
EDeficient, Provider has date of correction
Jan 16, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
EDeficient, Provider has date of correction
Jan 16, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jan 16, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jan 16, 2025Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident rights
EDeficient, Provider has date of correction
Aug 23, 2019Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Aug 23, 2019Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of life and care
EDeficient, Provider has date of correction
Aug 23, 2019Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident rights
DDeficient, Provider has date of correction
Aug 23, 2019Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Aug 23, 2019Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Aug 23, 2019Ensure medication error rates are not 5 percent or greater.
Pharmacy service
DDeficient, Provider has date of correction
Aug 23, 2019Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Reviews

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Questions about Norterre

Answers computed from CMS data for this facility.

What is Norterre's Medicare rating?

Medicare rates Norterre 3 out of 5 stars overall (average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.

How did Norterre do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jul 23, 2026, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Jan 16, 2025) it had 12 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Has Norterre been fined?

CMS reports no federal fines for this facility in the past three years.

Does Norterre accept Medicaid?

Norterre is certified for both Medicare and Medicaid. Call (816) 479-4793 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.