Senior CareScorecard

Nursing home · Excelsior Springs, MO

Valley Manor and Rehabilitation Center

1410 Hospital Drive, Excelsior Springs, MO 64024 · 120 certified beds · for profit ownership · part of Circle B Enterprises

Medicare & Medicaid
Medicare overall rating1 / 5Much below averageKansas City area 2.4 · Missouri 2.51 · U.S. 2.99
1/5Health inspections Much below average
2/5Staffing Below average
4/5Quality measures Above average
5/5Short-stay (rehab) quality Much above average
2/5Long-stay quality Below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Dec 18, 2025, when they cited 21 problems, 5 of them from complaint investigations. The most common area was quality of life and care (4 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 21 are marked corrected in the CMS data. At its most recent standard inspection (Dec 18, 2025) it had 21 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.36 hours per resident per day here, about the same as the Missouri average (3.43) and 13% less than the U.S. average (3.86). Registered nurses account for 0.36 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 64% over the past year, 8 points higher than Missouri (56%) and 18 points higher than the U.S. (46%).

How Valley Manor and Rehabilitation Center compares

This home's latest CMS figures next to the averages for Kansas City-area homes (60), Missouri (487) and the U.S. (14,680).

This homeKansas City areaMissouriU.S.
Total nurse hours per resident per day3.363.433.433.86
Registered nurse hours per resident per day0.360.420.460.68
Weekend nurse hours per resident per day3.053.043.013.42
Nursing staff turnover (past year)64%57%56%46%
Registered nurse turnover (past year)57%48%48%43%
Citations at the most recent standard inspection2114.511.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Dec 18, 202521standard + complaint
May 1, 20251complaint
Jul 10, 202418standard + complaint
Feb 23, 20235standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 40 of 45 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Dec 18, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and physician services
FDeficient, Provider has date of correction
Dec 18, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Dec 18, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary · complaint
FDeficient, Provider has date of correction
Dec 18, 2025Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection control
DDeficient, Provider has date of correction
Dec 18, 2025Implement a program that monitors antibiotic use.
Infection control
DDeficient, Provider has date of correction
Dec 18, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and dietary · complaint
DDeficient, Provider has date of correction
Dec 18, 2025Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services
DDeficient, Provider has date of correction
Dec 18, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care
DDeficient, Provider has date of correction
Dec 18, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Dec 18, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
EDeficient, Provider has date of correction
Dec 18, 2025Provide activities to meet all resident's needs.
Quality of life and care
EDeficient, Provider has date of correction
Dec 18, 2025Provide and implement an infection prevention and control program.
Infection control · complaint
EDeficient, Provider has date of correction
Dec 18, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Dec 18, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident assessment and care planning · complaint
EDeficient, Provider has date of correction
Dec 18, 2025Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation
EDeficient, Provider has date of correction
Dec 18, 2025Have a plan that describes the process for conducting QAPI and QAA activities.
Administration
FDeficient, Provider has date of correction
Dec 18, 2025Assure the security of all personal funds of residents deposited with the facility.
Resident rights
EDeficient, Provider has date of correction
Dec 18, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident rights
EDeficient, Provider has date of correction
Dec 18, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident rights
EDeficient, Provider has date of correction
Dec 18, 2025Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and physician services
FDeficient, Provider has date of correction
Dec 18, 2025Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration
FDeficient, Provider has date of correction
May 1, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Jul 10, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care · complaint
EDeficient, Provider has date of correction
Jul 10, 2024Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and dietary
DDeficient, Provider has date of correction
Jul 10, 2024Implement a program that monitors antibiotic use.
Infection control
EDeficient, Provider has date of correction
Jul 10, 2024Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Jul 10, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and dietary · complaint
EDeficient, Provider has date of correction
Jul 10, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and dietary
EDeficient, Provider has date of correction
Jul 10, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
EDeficient, Provider has date of correction
Jul 10, 2024Provide enough food/fluids to maintain a resident's health.
Quality of life and care
EDeficient, Provider has date of correction
Jul 10, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Jul 10, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Jul 10, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jul 10, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
EDeficient, Provider has date of correction
Jul 10, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident rights
EDeficient, Provider has date of correction
Jul 10, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Jul 10, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident rights
EDeficient, Provider has date of correction
Jul 10, 2024Honor the resident's right to manage his or her financial affairs.
Resident rights
EDeficient, Provider has date of correction
Jul 10, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident rights
EDeficient, Provider has date of correction
Jul 10, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights
EDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

Map data © OpenStreetMap contributors.

We don't have licensed photos yet. See photos on Google Maps.

Reviews

No family reviews yet. Reviews from residents and families will appear here, kept separate from government data.

Write a review

Read Google reviews (opens Google Maps).

Questions about Valley Manor and Rehabilitation Center

Answers computed from CMS data for this facility.

What is Valley Manor and Rehabilitation Center's Medicare rating?

Medicare rates Valley Manor and Rehabilitation Center 1 out of 5 stars overall (much below average). The average for Kansas City-area nursing homes is 2.4, for Missouri 2.51 and for the U.S. 2.99.

How did Valley Manor and Rehabilitation Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on Dec 18, 2025, when they cited 21 problems, 5 of them from complaint investigations. The most common area was quality of life and care (4 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 21 are marked corrected in the CMS data. At its most recent standard inspection (Dec 18, 2025) it had 21 citations, compared with an average of 14.5 for Kansas City-area homes, 11.4 in Missouri and 9.2 nationally.

Has Valley Manor and Rehabilitation Center been fined?

CMS reports no federal fines for this facility in the past three years.

Does Valley Manor and Rehabilitation Center accept Medicaid?

Valley Manor and Rehabilitation Center is certified for both Medicare and Medicaid. Call (816) 637-1010 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.