Senior CareScorecard

Nursing home · Ozark, MO

Ozark Riverview Manor

1200 West Hall,, Ozark, MO 65721 · 90 certified beds · non profit ownership

Medicare & Medicaid
Medicare overall rating3 / 5AverageSpringfield area 3.0 · Missouri 2.51 · U.S. 2.99
3/5Health inspections Average
2/5Staffing Below average
2/5Quality measures Below average
1/5Short-stay (rehab) quality Much below average
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jun 25, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Dec 17, 2025) it had 11 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.15 hours per resident per day here, 8% less than the Missouri average (3.43) and 18% less than the U.S. average (3.86). Registered nurses account for 0.56 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 63% over the past year, 7 points higher than Missouri (56%) and 17 points higher than the U.S. (46%).

How Ozark Riverview Manor compares

This home's latest CMS figures next to the averages for Springfield-area homes (24), Missouri (487) and the U.S. (14,680).

This homeSpringfield areaMissouriU.S.
Total nurse hours per resident per day3.153.653.433.86
Registered nurse hours per resident per day0.560.840.460.68
Weekend nurse hours per resident per day2.673.173.013.42
Nursing staff turnover (past year)63%56%56%46%
Registered nurse turnover (past year)33%43%48%43%
Citations at the most recent standard inspection1112.211.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jun 25, 20261complaint
Dec 17, 202510standard
Apr 18, 20241complaint
Feb 26, 20246standard
Jan 10, 20221standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 19 of 19 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jun 25, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of life and care · complaint
DDeficient, Provider has date of correction
Dec 17, 2025Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Dec 17, 2025Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident rights
CDeficient, Provider has date of correction
Dec 17, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident rights
EDeficient, Provider has date of correction
Dec 17, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
DDeficient, Provider has date of correction
Dec 17, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident rights
DDeficient, Provider has date of correction
Dec 17, 2025Provide activities to meet all resident's needs.
Quality of life and care
DDeficient, Provider has date of correction
Dec 17, 2025Provide or get specialized rehabilitative services as required for a resident.
Quality of life and care
EDeficient, Provider has date of correction
Dec 17, 2025Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and physician services
EDeficient, Provider has date of correction
Dec 17, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
EDeficient, Provider has date of correction
Dec 17, 2025Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident rights
EDeficient, Provider has date of correction
Apr 18, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy service · complaint
DPast Non-Compliance
Feb 26, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy service
EDeficient, Provider has date of correction
Feb 26, 2024Ensure that residents are free from significant medication errors.
Pharmacy service
EDeficient, Provider has date of correction
Feb 26, 2024Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Feb 26, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of life and care
DDeficient, Provider has date of correction
Feb 26, 2024Provide enough food/fluids to maintain a resident's health.
Quality of life and care
DDeficient, Provider has date of correction
Feb 26, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Jan 10, 2022Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Reviews

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Questions about Ozark Riverview Manor

Answers computed from CMS data for this facility.

What is Ozark Riverview Manor's Medicare rating?

Medicare rates Ozark Riverview Manor 3 out of 5 stars overall (average). The average for Springfield-area nursing homes is 3.0, for Missouri 2.51 and for the U.S. 2.99.

How did Ozark Riverview Manor do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jun 25, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Dec 17, 2025) it had 11 citations, compared with an average of 12.2 for Springfield-area homes, 11.4 in Missouri and 9.2 nationally.

Has Ozark Riverview Manor been fined?

CMS reports no federal fines for this facility in the past three years.

Does Ozark Riverview Manor accept Medicaid?

Ozark Riverview Manor is certified for both Medicare and Medicaid. Call (417) 581-6025 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.