Nursing home · Rogersville, MO
Copper Rock Healthcare
712 Copper Rock Drive, Rogersville, MO 65742 · 90 certified beds · non profit ownership
Source: CMS Provider Data, processed Sep 1, 2026.
The latest inspection, in plain English
Inspectors' most recent visit in the CMS data was on Mar 13, 2026, when they cited 7 problems. The most common area was quality of life and care (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 7 are marked corrected in the CMS data. At its most recent standard inspection (Mar 13, 2026) it had 8 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.
Staffing and turnover
Nursing staff spend 3.54 hours per resident per day here, 3% more than the Missouri average (3.43) and 8% less than the U.S. average (3.86). Registered nurses account for 0.41 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 78% over the past year, 22 points higher than Missouri (56%) and 32 points higher than the U.S. (46%).
How Copper Rock Healthcare compares
This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).
| This home | West Plains area | Missouri | U.S. | |
|---|---|---|---|---|
| Total nurse hours per resident per day | 3.54 | 3.37 | 3.43 | 3.86 |
| Registered nurse hours per resident per day | 0.41 | 0.47 | 0.46 | 0.68 |
| Weekend nurse hours per resident per day | 3.14 | 2.92 | 3.01 | 3.42 |
| Nursing staff turnover (past year) | 78% | 51% | 56% | 46% |
| Registered nurse turnover (past year) | 54% | 39% | 48% | 43% |
| Citations at the most recent standard inspection | 8 | 7.4 | 11.4 | 9.2 |
Inspection history
Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.
Medicare does not publish past star ratings in its current data, so we show inspection history instead.
Most recent 31 of 31 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).
Show all citations
| Date | Deficiency | Severity | Status |
|---|---|---|---|
| Mar 13, 2026 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. Nursing and physician services | F | Deficient, Provider has date of correction |
| Mar 13, 2026 | Provide safe and appropriate respiratory care for a resident when needed. Quality of life and care | E | Deficient, Provider has date of correction |
| Mar 13, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Mar 13, 2026 | Provide and implement an infection prevention and control program. Infection control | E | Deficient, Provider has date of correction |
| Mar 13, 2026 | Provide enough food/fluids to maintain a resident's health. Quality of life and care | D | Deficient, Provider has date of correction |
| Mar 13, 2026 | Provide safe, appropriate pain management for a resident who requires such services. Quality of life and care | D | Deficient, Provider has date of correction |
| Mar 13, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental | F | Deficient, Provider has date of correction |
| Dec 11, 2025 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. Administration · complaint | F | Past Non-Compliance |
| Aug 6, 2025 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Apr 4, 2025 | Provide safe, appropriate pain management for a resident who requires such services. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Apr 4, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Apr 4, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care · complaint | D | Deficient, Provider has date of correction |
| Aug 19, 2024 | Ensure that residents are free from significant medication errors. Pharmacy service · complaint | G actual harm | Deficient, Provider has date of correction |
| Jan 25, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident assessment and care planning | D | Deficient, Provider has date of correction |
| Jan 25, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy service | D | Deficient, Provider has date of correction |
| Jan 25, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of life and care | D | Deficient, Provider has date of correction |
| Jan 25, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and physician services | D | Deficient, Provider has date of correction |
| Jan 25, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of life and care | D | Deficient, Provider has date of correction |
| Jan 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of life and care | D | Deficient, Provider has date of correction |
| Jan 25, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy service | E | Deficient, Provider has date of correction |
| Jan 25, 2024 | Notify the resident or the residentâs representative in writing how long the nursing home will hold the residentâs bed in cases of transfer to a hospital or therapeutic leave. Resident rights | D | Deficient, Provider has date of correction |
| Jan 25, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident rights | D | Deficient, Provider has date of correction |
| Jan 25, 2024 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Jan 25, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and dietary | E | Deficient, Provider has date of correction |
| Jan 25, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident rights | E | Deficient, Provider has date of correction |
| Jan 25, 2024 | Implement a program that monitors antibiotic use. Infection control | F | Deficient, Provider has date of correction |
| Jan 25, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and dietary | F | Deficient, Provider has date of correction |
| Dec 12, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Dec 12, 2023 | Respond appropriately to all alleged violations. Freedom from abuse, neglect, and exploitation · complaint | D | Deficient, Provider has date of correction |
| Oct 7, 2021 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. Quality of life and care | D | Deficient, Provider has date of correction |
| Oct 7, 2021 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of life and care | D | Deficient, Provider has date of correction |
Fines and penalties
No federal fines or payment denials reported by CMS in the past three years.
Location
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Reviews
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Questions about Copper Rock Healthcare
Answers computed from CMS data for this facility.
What is Copper Rock Healthcare's Medicare rating?
Medicare rates Copper Rock Healthcare 1 out of 5 stars overall (much below average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.
How did Copper Rock Healthcare do on its last inspection?
Inspectors' most recent visit in the CMS data was on Mar 13, 2026, when they cited 7 problems. The most common area was quality of life and care (3 citations). None rose to the level of actual harm; the most serious was severity code F, on a scale from A to L. 0 of 7 are marked corrected in the CMS data. At its most recent standard inspection (Mar 13, 2026) it had 8 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.
Has Copper Rock Healthcare been fined?
CMS reports no federal fines for this facility in the past three years.
Does Copper Rock Healthcare accept Medicaid?
Copper Rock Healthcare is certified for both Medicare and Medicaid. Call (417) 202-4606 to ask whether a Medicaid bed is open.
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Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.