Senior CareScorecard

Nursing home · Thayer, MO

Shady Oaks Healthcare Center

335 Business Route 63, Thayer, MO 65791 · 120 certified beds · for profit ownership · part of Circle B Enterprises

Medicare & Medicaid
Medicare overall rating5 / 5Much above averageWest Plains area 3.1 · Missouri 2.51 · U.S. 2.99
5/5Health inspections Much above average
2/5Staffing Below average
3/5Quality measures Average
3/5Short-stay (rehab) quality Average
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Dec 5, 2025, when they cited 3 problems. The most common area was pharmacy service (2 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Dec 5, 2025) it had 3 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.18 hours per resident per day here, 7% less than the Missouri average (3.43) and 18% less than the U.S. average (3.86). Registered nurses account for 0.42 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 54% over the past year, 2 points lower than Missouri (56%) and 8 points higher than the U.S. (46%).

How Shady Oaks Healthcare Center compares

This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).

This homeWest Plains areaMissouriU.S.
Total nurse hours per resident per day3.183.373.433.86
Registered nurse hours per resident per day0.420.470.460.68
Weekend nurse hours per resident per day2.712.923.013.42
Nursing staff turnover (past year)54%51%56%46%
Registered nurse turnover (past year)17%39%48%43%
Citations at the most recent standard inspection37.411.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Dec 5, 20253standard
Aug 1, 20246standard
Jan 24, 20234standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 13 of 13 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Dec 5, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy service
DDeficient, Provider has date of correction
Dec 5, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
DDeficient, Provider has date of correction
Dec 5, 2025Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Aug 1, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Aug 1, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy service
DDeficient, Provider has date of correction
Aug 1, 2024Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and dietary
DDeficient, Provider has date of correction
Aug 1, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
DDeficient, Provider has date of correction
Aug 1, 2024Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Aug 1, 2024Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental
DDeficient, Provider has date of correction
Jan 24, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
EDeficient, Provider has date of correction
Jan 24, 2023Ensure each resident receives an accurate assessment.
Resident assessment and care planning
DDeficient, Provider has date of correction
Jan 24, 2023Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Jan 24, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Shady Oaks Healthcare Center

Answers computed from CMS data for this facility.

What is Shady Oaks Healthcare Center's Medicare rating?

Medicare rates Shady Oaks Healthcare Center 5 out of 5 stars overall (much above average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did Shady Oaks Healthcare Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on Dec 5, 2025, when they cited 3 problems. The most common area was pharmacy service (2 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 3 are marked corrected in the CMS data. At its most recent standard inspection (Dec 5, 2025) it had 3 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Has Shady Oaks Healthcare Center been fined?

CMS reports no federal fines for this facility in the past three years.

Does Shady Oaks Healthcare Center accept Medicaid?

Shady Oaks Healthcare Center is certified for both Medicare and Medicaid. Call (417) 264-7256 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.