Senior CareScorecard

Nursing home · West Plains, MO

Nhc Healthcare, West Plains

211 Davis Drive, West Plains, MO 65775 · 114 certified beds · for profit ownership · part of National Healthcare Corporation

Medicare & Medicaid
Medicare overall rating5 / 5Much above averageWest Plains area 3.1 · Missouri 2.51 · U.S. 2.99
5/5Health inspections Much above average
4/5Staffing Above average
4/5Quality measures Above average
5/5Short-stay (rehab) quality Much above average
4/5Long-stay quality Above average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jun 11, 2026, when they cited 4 problems. The most common area was resident rights (2 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 4 are marked corrected in the CMS data. At its most recent standard inspection (Jun 11, 2026) it had 4 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.54 hours per resident per day here, 3% more than the Missouri average (3.43) and 8% less than the U.S. average (3.86). Registered nurses account for 0.62 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 48% over the past year, 8 points lower than Missouri (56%) and 2 points higher than the U.S. (46%).

How Nhc Healthcare, West Plains compares

This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).

This homeWest Plains areaMissouriU.S.
Total nurse hours per resident per day3.543.373.433.86
Registered nurse hours per resident per day0.620.470.460.68
Weekend nurse hours per resident per day3.312.923.013.42
Nursing staff turnover (past year)48%51%56%46%
Registered nurse turnover (past year)23%39%48%43%
Citations at the most recent standard inspection47.411.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jun 11, 20264standard
Feb 7, 20255standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 9 of 9 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jun 11, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
DDeficient, Provider has date of correction
Jun 11, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident rights
DDeficient, Provider has date of correction
Jun 11, 2026Provide care or services that was trauma informed and/or culturally competent.
Quality of life and care
DDeficient, Provider has date of correction
Jun 11, 2026Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Feb 7, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care
EDeficient, Provider has date of correction
Feb 7, 2025Provide and implement an infection prevention and control program.
Infection control
EDeficient, Provider has date of correction
Feb 7, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction
Feb 7, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction
Feb 7, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy service
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Nhc Healthcare, West Plains

Answers computed from CMS data for this facility.

What is Nhc Healthcare, West Plains's Medicare rating?

Medicare rates Nhc Healthcare, West Plains 5 out of 5 stars overall (much above average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did Nhc Healthcare, West Plains do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jun 11, 2026, when they cited 4 problems. The most common area was resident rights (2 citations). None rose to the level of actual harm; the most serious was severity code D, on a scale from A to L. 0 of 4 are marked corrected in the CMS data. At its most recent standard inspection (Jun 11, 2026) it had 4 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Has Nhc Healthcare, West Plains been fined?

CMS reports no federal fines for this facility in the past three years.

Does Nhc Healthcare, West Plains accept Medicaid?

Nhc Healthcare, West Plains is certified for both Medicare and Medicaid. Call (417) 256-0798 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.