Senior CareScorecard

Nursing home · Hartville, MO

Hartville Care Center

649 West Rolla Street, Hartville, MO 65667 · 58 certified beds · for profit ownership · part of James & Judy Lincoln

Medicare & Medicaid
Medicare overall rating3 / 5AverageWest Plains area 3.1 · Missouri 2.51 · U.S. 2.99
3/5Health inspections Average
3/5Staffing Average
4/5Quality measures Above average
5/5Short-stay (rehab) quality Much above average
3/5Long-stay quality Average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Jun 24, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Jun 19, 2025) it had 6 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.05 hours per resident per day here, 11% less than the Missouri average (3.43) and 21% less than the U.S. average (3.86). Registered nurses account for 0.61 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 37% over the past year, 19 points lower than Missouri (56%) and 9 points lower than the U.S. (46%).

How Hartville Care Center compares

This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).

This homeWest Plains areaMissouriU.S.
Total nurse hours per resident per day3.053.373.433.86
Registered nurse hours per resident per day0.610.470.460.68
Weekend nurse hours per resident per day2.692.923.013.42
Nursing staff turnover (past year)37%51%56%46%
Registered nurse turnover (past year)20%39%48%43%
Citations at the most recent standard inspection67.411.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Jun 24, 20261complaint · 1 harm-level citation
Jun 19, 20255standard
Nov 3, 20232standard
May 13, 20212standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 10 of 10 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Jun 24, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of life and care · complaint
G actual harmDeficient, Provider has date of correction
Jun 19, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Jun 19, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
FDeficient, Provider has date of correction
Jun 19, 2025Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental
FDeficient, Provider has date of correction
Jun 19, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
EDeficient, Provider has date of correction
Jun 19, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident assessment and care planning
DDeficient, Provider has date of correction
Nov 3, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and dietary
FDeficient, Provider has date of correction
Nov 3, 2023Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
FDeficient, Provider has date of correction
May 13, 2021Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction
May 13, 2021Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Hartville Care Center

Answers computed from CMS data for this facility.

What is Hartville Care Center's Medicare rating?

Medicare rates Hartville Care Center 3 out of 5 stars overall (average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did Hartville Care Center do on its last inspection?

Inspectors' most recent visit in the CMS data was on Jun 24, 2026, when they cited 1 problem from a complaint investigation. The most common area was quality of life and care (1 citation). 1 citation was rated as causing actual harm or immediate jeopardy to residents. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Jun 19, 2025) it had 6 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Has Hartville Care Center been fined?

CMS reports no federal fines for this facility in the past three years.

Does Hartville Care Center accept Medicaid?

Hartville Care Center is certified for both Medicare and Medicaid. Call (417) 741-6192 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.