Senior CareScorecard

Nursing home · Mansfield, MO

Rocky Ridge Manor

3111 Highway A, Mansfield, MO 65704 · 65 certified beds · for profit ownership · part of James & Judy Lincoln

Medicare & MedicaidMedicare abuse icon
Medicare overall rating1 / 5Much below averageWest Plains area 3.1 · Missouri 2.51 · U.S. 2.99
2/5Health inspections Below average
4/5Staffing Above average
1/5Quality measures Much below average
–Short-stay (rehab) quality Not rated
1/5Long-stay quality Much below average

Source: CMS Provider Data, processed Sep 1, 2026.

The latest inspection, in plain English

Inspectors' most recent visit in the CMS data was on Mar 31, 2026, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Sep 12, 2024) it had 14 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Staffing and turnover

Nursing staff spend 3.07 hours per resident per day here, 10% less than the Missouri average (3.43) and 20% less than the U.S. average (3.86). Registered nurses account for 0.47 of those hours, versus 0.46 in Missouri and 0.68 nationally. Nursing staff turnover was 51% over the past year, 5 points lower than Missouri (56%) and 5 points higher than the U.S. (46%).

How Rocky Ridge Manor compares

This home's latest CMS figures next to the averages for West Plains-area homes (18), Missouri (487) and the U.S. (14,680).

This homeWest Plains areaMissouriU.S.
Total nurse hours per resident per day3.073.373.433.86
Registered nurse hours per resident per day0.470.470.460.68
Weekend nurse hours per resident per day2.712.923.013.42
Nursing staff turnover (past year)51%51%56%46%
Registered nurse turnover (past year)33%39%48%43%
Citations at the most recent standard inspection147.411.49.2

Inspection history

Citations by inspection date in the current CMS data. Red bars include a citation rated actual harm or worse.

Mar 31, 20261complaint
Jan 13, 20262complaint
Apr 30, 20253complaint
Jan 15, 20252complaint · 1 harm-level citation
Sep 12, 202411standard
Dec 18, 20232complaint
Oct 24, 20195standard

Medicare does not publish past star ratings in its current data, so we show inspection history instead.

Most recent 26 of 26 health citations, in CMS wording. Severity codes run from A (least serious) to L (most serious).

Show all citations
DateDeficiencySeverityStatus
Mar 31, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from abuse, neglect, and exploitation · complaint
EDeficient, Provider has date of correction
Jan 13, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Jan 13, 2026Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation · complaint
EDeficient, Provider has date of correction
Apr 30, 2025Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Apr 30, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Apr 30, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident rights · complaint
DDeficient, Provider has date of correction
Jan 15, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Jan 15, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from abuse, neglect, and exploitation · complaint
G actual harmDeficient, Provider has date of correction
Sep 12, 2024Provide safe, appropriate pain management for a resident who requires such services.
Quality of life and care
DDeficient, Provider has date of correction
Sep 12, 2024Provide care or services that was trauma informed and/or culturally competent.
Quality of life and care
DDeficient, Provider has date of correction
Sep 12, 2024Provide and implement an infection prevention and control program.
Infection control
DDeficient, Provider has date of correction
Sep 12, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of life and care
DDeficient, Provider has date of correction
Sep 12, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of life and care
DDeficient, Provider has date of correction
Sep 12, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident assessment and care planning
DDeficient, Provider has date of correction
Sep 12, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Resident assessment and care planning
DDeficient, Provider has date of correction
Sep 12, 2024Reasonably accommodate the needs and preferences of each resident.
Resident rights
DDeficient, Provider has date of correction
Sep 12, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
EDeficient, Provider has date of correction
Sep 12, 2024Provide activities to meet all resident's needs.
Quality of life and care
EDeficient, Provider has date of correction
Sep 12, 2024Observe each nurse aide's job performance and give regular training.
Nursing and physician services
FDeficient, Provider has date of correction
Dec 18, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Dec 18, 2023Respond appropriately to all alleged violations.
Freedom from abuse, neglect, and exploitation · complaint
DDeficient, Provider has date of correction
Oct 24, 2019Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection control
EDeficient, Provider has date of correction
Oct 24, 2019Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident rights
DDeficient, Provider has date of correction
Oct 24, 2019Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of life and care
DDeficient, Provider has date of correction
Oct 24, 2019Provide safe and appropriate respiratory care for a resident when needed.
Quality of life and care
DDeficient, Provider has date of correction
Oct 24, 2019Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of life and care
DDeficient, Provider has date of correction

Fines and penalties

No federal fines or payment denials reported by CMS in the past three years.

Location

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Questions about Rocky Ridge Manor

Answers computed from CMS data for this facility.

What is Rocky Ridge Manor's Medicare rating?

Medicare rates Rocky Ridge Manor 1 out of 5 stars overall (much below average). The average for West Plains-area nursing homes is 3.1, for Missouri 2.51 and for the U.S. 2.99.

How did Rocky Ridge Manor do on its last inspection?

Inspectors' most recent visit in the CMS data was on Mar 31, 2026, when they cited 1 problem from a complaint investigation. The most common area was freedom from abuse, neglect, and exploitation (1 citation). None rose to the level of actual harm; the most serious was severity code E, on a scale from A to L. 0 of 1 are marked corrected in the CMS data. At its most recent standard inspection (Sep 12, 2024) it had 14 citations, compared with an average of 7.4 for West Plains-area homes, 11.4 in Missouri and 9.2 nationally.

Has Rocky Ridge Manor been fined?

CMS reports no federal fines for this facility in the past three years.

Does Rocky Ridge Manor accept Medicaid?

Rocky Ridge Manor is certified for both Medicare and Medicaid. Call (417) 924-8116 to ask whether a Medicaid bed is open.

Source: CMS Provider Data, processed 2026-09-01. Inspection findings reflect conditions on the survey date and may since have been corrected. Verify on Medicare Care Compare.